Question

In: Operations Management

In this assignment, you will compare how two companies, within the same industry (Walmart and Amazon)...

In this assignment, you will compare how two companies, within the same industry (Walmart and Amazon) , approach a specific business issue in the workplace. Acceptable issues include: e) project management. Please include links to sources used.

Solutions

Expert Solution

The issues of Amazon in the workplace are given below:

  1. The speed delivery happens with the company Amazon as where it focuses on customer and satisfies their needs. So that the employees need to focus speedier to achieve their target on to satisfy the needs of the customers. If there is a conflict between the employees at the workplace then that will affect the business process.
  2. Even in the experimental stage the quality product are provided and so it has been the best retailer compared to the competitors. The business needs to invest high as where they should ensure on providing good quality without any issues in their product and services. So if there are no dedicated employees in the workplace that will affect the business practice.
  3. The pickup service is fast with Amazon so the product reaches the customers on their demand time. When there is only skilled employees the work will happen at the right time and if less on dedication that will be a barrier and loss to the company.
  4. Amazon uses high end technology to attract the customers and the company improvising towards increasing innovation and creativity. The company always have a challenge of hiring the top talent to increase their market suitability. The company needs to provide training to the employees and motivate them, so that it helps to solve on any issues or problem that arises at the workplace.

The issues of Wal-Mart in the workplace are given below:

  1. Wal- Mart provide low price product with high quality compared to other companies in the market. So the company has a challenge in the business towards their sales, so the company needs to focus on hiring the talents in the organization.
  2. Building a customer relationship had been their differentiation strategy. The company has a challenge to maintain their customers to retain their business in the market due to high competition.
  3. The online shopping and its websites are user friendly when compared to its competitors in the market. So that the company will have issues in the legal aspect of using online in their business and that needs to be focused and solved to increase their business.
  4. The business strategy and innovation of Wal- Mart had attracted the customer and that boost the business compared to other competitors. The company will always have a barrier towards innovation, so that the employees should understand and if they lose the responsibility towards work that will affect the business.

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