Question

1.     Consequences maintain behavior, but it isn’t always necessary to come into contact with a consequence in order for it to maintain performance. Be able to explain this and give an original example.

Answer 1

People's behavior is the only way for everything to be done in business. Organizational achievement depends on behavior. Quality improvements, productivity growth or creativity are the result of the people's question to change. If we do not know the conditions under which people do our best, we survive only luck. In order for people to react, we need to understand why people do what they are doing, which is a function of the consequences.

The four consequences of behavior and their effects are again shown in this table on the right. However, you also need to know how to give positive reinforcements and rules that govern its effectiveness if we want to succeed. Most likely you made a mistake in selecting or submitting the reinforcement you have chosen. Taking the job is above all following the rules. According to Daniels positive reinforcement requires:

Make it personal. People are unique in the things they find reinforcing. Although many people can find the same things to be reinforced, not everyone wants. For example, a large percentage of people at work find money to reinforce a lot, but, believe it or not, some people have everything they need or want (and not all are rich). Therefore, offering money as a positive enhancer for some behavior will not be motivating for these people. Employees often reject overtime, because they value their free time more than they value more money.

Make that contingent. To be more effective, positive reinforcements should be gained. There must be a direct link between the behavior and delivery of the reinforcement. The best test of this is to ask the question: "What should the person do to win the booster?" The critical word is profit. As you will see, many of the benefits, rewards, and even compensation that people get to work are often not for achievement, but to be in the right place at the right time. Benefits are usually rewards for being on the payroll. Rises can be given to everyone on an annual basis. Cost-of-living arrangements are provided throughout the table. And so it goes.

Make it right away. While it is difficult for most people to understand, positive reinforcement increases the behavior that is taking place when someone takes it. Reinforcement that is delayed is likely to increase the behavior that occurs when a positive supporter is delivered rather than the behavior he intends to reinforce. We learn to be superstitious, because a behavior, such as the elevator button reopening, coincides with the arrival of the elevator when in fact there is no causal connection between the reopening and the speed of arrival. A child who has won a reward but only accepts it after he starts crying for him has been reinforced to weep, not for what he did to win it. (We may have seen all the situations where parents reward a child who has an anger in a shopping mall. It's the worst thing a parent can do to keep a child from doing so again.)

Make sure it is frequent. How many "atta-boys" does it to delete a "You really drunk!" Research since 1974 (Madsen) in classroom teachers found that those with a positive reinforcement of 4: 1 punishment reports or rather had good discipline and high achievement in their classrooms. Other research reports represent higher and lower levels, but four to one rulership is a good report to remember and follow.