Question

How can managers plan for the unknown in healthcare organizations for strategic planning? List the top five considerations in strategic planning

Answer 1

Managers can plan for the unknown in healthcare organizations for strategic planning by catering to below considerations:

1. Vendor management is the best approach to cater to availability of drugs, medicines and healthcare devices required to operate a healthcare facility. The vendors must be properly managed through vendor management system.

2. Use of latest technologies in healthcare system and elimination of redundancy helps in improvement of efficieny and also to make the system more reliable and better plan for the unknown.

3. Availability of medical staff and doctors all the time must be ensured so that situation of shortage of staff does not occur. Management must always talk to its employees and ensure that adequate facilities and work life balance are provided to them so that they are happy and motivated at work.

4. Patient care facilities and patient services must be top class so that more number of patients come to the healthcare facility and quality of services is maintained. This can be ensured by providing proper training to the staff and equipping them with all resources.

5. Upkeep and maintenance of the infrastructure is also very important and is a continuous process to be carried out by hospital staff so that patients are satisfied with healthcare facility services and also promote through word of mouth marketing.