In: Operations Management
Letter # 3: Negative Message
Assignment: You are a recent college graduate and are applying for
a number of jobs. Unfortunately, you receive two offers on the same
day and need to accept one and decline the other. Write a letter to
the hiring manager (see below) explaining your acceptance of
another offer, keeping in mind the five goals of delivering bad
news, found on page 193. You select the scenario that is most
applicable to your current situation.
Preparation: Review Chapter 8: Writing Negative Messages
(Especially pgs. 193-195)
Format: Use the modified block letter format for this assignment.
Please refer to page 421-423 for an explanation of the block and
modified block formats. The example in your book on page 422 is a
block format letter while the example on page 423 is modified block
letter format. Please note the differences carefully.
There are two main ways to format a negative message letter;
directly or indirectly. You can find comparisons of these
strategies on pages 193-194. For this exercise, you will be
utilizing the direct approach, since you do not need to maintain
any formal relationship with the organization you are declining.
Follow the organization on pages 195-196 as a guide.
The format of your letter tells the reader a lot about you and your
professionalism. Since you do not want to completely cut ties, it
is important to leave a lasting respectful impression. Pay
particular attention to your letter's margins, line spacing, font
type and size, and placement of letter parts such as the return
address, date, inside address, salutation, complimentary close, and
signature block.
The information for the job you are declining is: Assistant
Manager, Hilton Corporation. The contact person for this position
is: Terrence Walters, Hiring Manager, Hilton Corporation, 555 SW
8th St., Miami, FL 33199.
Recommended Organization
Introduction/Opening: Begin your letter with the bad news. The
indirect approach includes a buffer, however, the direct approach
does not. Be sure to remain professional and concise in this
section to not sound rude or ungrateful for the opportunity.
Body/Discussion: In the first paragraph of the body include your
reasons for the decision, without too much detail about the other
position. Having the right balance of ambiguity is respectful to
the employer you are declining. Use creativity when developing
reasons for taking the other position over theirs. Maybe the
schedule was more flexible or the other position better fir your
skill set. These are just a few examples to consider when writing
this section.
answer-
[mm/dd/yy]
[ Terrence Walters]
[Hiring Manager]
[ Hilton Corporation]
[555 SW 8th St., Miami, FL 33199.]
dear sir,
i am apologising that i can not take the job offer for the position of Assistant Manager, Hilton Corporation.i am recently graduated from the college & had to gain so much experience & skills so it is necessary to choose the best job which can help me to brighten my future also improve my area of expertise. i have got another job letter from another company which i think would help me to make my future bright. as an corporate man you can understand that opportunity never comes again & again.i feel sorry that i can not accpet your job.
hope you would understand my decision & i would like to keep in touch with you for future opportunities. but for now i am accepting other job offer.
yours sincerely,
[my name]
* above letter is written in my own words.hope this would help you.good luck & rate.