Question

If necessary, you may need to counsel individuals who continue to perform below expectations and implement the disciplinary process.  Describe what you need to do.

Answer 1

If individuals continue to perform even after an intervention, it means that there is either a problem of fit, psychological or cognitive block, or even a lack of morale. Discipline, in this case, would then be counterproductive because there is clearly something major that’s affecting the individual’s ability to perform their task appropriately. In this case, bringing them into counsel them is the way to go. This can be done as a leader to allow the individual to open up about their issues if there is anything that we can do to enable them with a solution or to relieve some of their burden we should try and do first. If the individual shows a lack of morale and their performance is continually not up to the mark, talking to them would let us understand their behavior or even their attitude, which might not be conducive to our style of management, in which case, we might need to refer them to another supervisor or need to take stricter measures.

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