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In: Operations Management

. Organize the problems McDonalds faced/is facing as a result of the covid-19 virus using a...

. Organize the problems McDonalds faced/is facing as a result of the covid-19 virus using a Pareto diagram and create an ordered set of solutions to the problems for the future.

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Expert Solution

McDonald’s is handing out bonuses to every worker at its company-owned stores as a way to thank them for working during the coronavirus pandemic.

The corporate bonus will be equivalent to 10% of the workers’ pay earned in May, McDonald’s says.

“Our restaurants remain open and continue to serve meals to our frontline heroes who are working hard in communities across the country,” the company said in an emailed statement to HRE. “This bonus is another way we can appreciate our restaurant employees who make it all possible.”

The company says the bonus was inspired by what its franchisees were doing for their workers. The vast majority of McDonald’s locations are franchised, meaning the individual owners control the benefits and pay of those workers. “The majority of franchisees are providing enhanced compensation programs during COVID-19, such as appreciation pay, bonuses, gift cards and raises,” a McDonald’s representative said.

McDonald’s Corp. is asking restaurant owners in the U.S. to make dozens of changes to ease coronavirus concerns before reopening their dining rooms, including commitments to clean bathrooms every half-hour and digital kiosks after each order.

The world’s largest fast-food company by sales is also asking its hundreds of U.S. franchisees to enforce social distancing in its restaurants, and either close their public soda fountains or deploy a staff member to monitor them, according to a 59-page dine-in reopening guide viewed.


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