Question

1- Which of the following best describes the idea of when an individual constructs human relationship and establishes trust through exchanges of favors?

Select one:

Social Exchange

Framing

2- Which of the following sequences accurately describes the order of the stages of team development?

Select one:

Launch, growth, leveling-off, maturing, and decline

Introduction, orientation, settling in, establishment

Forming, storming, norming, performing, and adjourning

Startup growth, leveling-off, maturing, and decline

Law of inclusion

Exchange of ideas

3- Disruptive behaviors that can harm group process include all of the following EXCEPT:

Select one:

a. Trying to recognize others and give them attention.

b. Being overly aggressive toward other members.

c. Discussing irrelevant matters, a lot

d. Motivating people to do better

4- Based on what we learnt in attribution theory, there are three factors that influence whether internal or external attributions are made. These three factors are __________

Select one:

Individuality, accord, and cohesion

distinctiveness; accord; and congruity

distinctiveness; accord; and congruity

distinctiveness; consensus; and consistency

5- Common work-related stressors include all of the following EXCEPT:

Select one:

Being asked to do too much

Not knowing what you are expected to do

None of the above

Being asked to do too little

Answer 1

1. Answer: Social Exchange

Rationale: Social Exchange Theory defines social exchange as the idea of building relationships with exchange of rewards, favors, cost etc so as to establish trust.

2. Answer: Forming, storming, norming, performing and adjourning

Rationale: A psychologist named Bruce Tuckman concluded a theory in 1965 stating that a team has to go through 5 stages of development and these 5 stages are forming, storming, norming, performing and adjourning.

3. Answer: Motivating people to do better

Rationale: Giving attention to a few individuals or behaving aggresively with others by arguing and suppressing their opinions and discussing irrelevant issues that cause stress can harm the group process. On the other hand, motivating and encouraging others to do better helps in building the group process.

4. Answer: Distinctiveness, consensus and consistency

Rationale: Distinctiveness is extent to which an individual being observed behaves consistently in different situations.

Consensus is the extent to which an individual behaves in a consistent manner relative to the behavior of his peers.

Consistency is the extent to which persons behaves in a consistent and same manner when confronted with a similar situation again.

5. Answer: None of the above

Rationale: Being asked to do too much can put strain on the employees and decrease his productivity where as being asked to do little can demotivate an employee and can let him question his capabilities. Moreover, not knowing what an employee are expected to do can also result in work related stress.