In: Operations Management
RACE is a PR process. R= Research, A= Action planning, C= Communication, E= Evaluation
Is any of these steps that describe the process of Public Relations more or less important than others? why or why not? Give reasons.
Yes, Public relations (PR) is the practice of deliberately
controlling the release and dissemination of information between
individuals or organizations (such as businesses, government
agencies or non-profit organizations) and the public. Public
relations (PR) differs in that the PR is internally controlled,
while public outreach is not controlled and involved by outsiders.
Public relations can involve organizations or individuals who
present to an audience using topics of public interest and
information that does not require direct payment. This
distinguishes it from advertising as a form of marketing
communication. Public Relations aims to create or gain free
coverage for customers, also known as “earned media” and not pay
for marketing or advertising. But in 2010, advertising was also
part of the front office activities.
An example of good public relations is creating articles with
customers rather than paying customers to advertise next to the
article. The purpose of public relations is to inform the public,
potential clients, investors, partners, employees and other
stakeholders, and ultimately to persuade them to maintain a
positive or favorable organizational perspective, product
management or policy decisions. Public relations professionals
typically work for the Office of Personal Assistance and Marketing,
companies and companies, government and government officials, such
as public information officers and NGOs, and nonprofits. Activities
that focus on public relations include account coordinators,
account managers, account managers, and media communications
heads.
Public relations specialists establish and maintain relationships
with the target audience of media organizations, relevant media
outlets, and other public opinion leaders. Responsibilities
include: organizing communication campaigns, writing press releases
and other content, working with the press, arranging interviews,
company spokespersons, writing statements for CEOs, acting as
spokespersons for conference organizers. Press, media interviews
and speeches, web and social media content writing, corporate
reputation management (crisis management), internal relations
management, and marketing activities such as brand knowledge and
event management. Success in public relations requires There is an
in-depth understanding of the interests and concerns of many
stakeholders of the company. Public relations professionals need to
know how to solve problems effectively using the most powerful
tools of public-private trade.