In: Operations Management
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The SWOT analysis is an extremely useful tool for understanding and decision-making for all sorts of situations in business and organizations. SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats. Information about the origins and inventors of SWOT analysis is below. The SWOT analysis headings provide a good framework for reviewing strategy, position and direction of a company or business proposition, or any other idea.
Completing a SWOT analysis is very simple, and is a good subject
for workshop sessions. SWOT analysis also works well in
brainstorming meetings.
Use SWOT analysis for business planning, strategic planning,
competitor evaluation, marketing, business and product development
and research reports. You can also use SWOT analysis exercises for
team building games.
Note that SWOT analysis is often interpreted and used as a SWOT
Analysis 2x2 Matrix, especially in business and marketing
planning.
In addition to this 2x2 matrix method, SWOT analysis is also a
widely recognized method for gathering, structuring, presenting and
reviewing extensive planning data within a larger business or
project planning process.
See also PEST analysis, which measures a business's market and
potential according to external factors; Political, Economic,
Social and Technological. It is often helpful to complete a PEST
analysis prior to a SWOT analysis. In other situations it may be
more useful to complete a PEST analysis as part of, or after, a
SWOT analysis. See also Porter's Five Forces model, which is used
to analyse competitive position.
Please note: If you use SWOT Analysis as a 2x2
matrix method, then technically Strengths and
Weaknesses are internal factors
(generally the case anyway), whereas Opportunities
and Threats are external factors
(this can be more difficult, since it requires you to ignore
internal threats and opportunities). The SWOT 2x2
'internal/external' matrixmethod thus only considers
external threats and opportunities.
As a more general guide, here is a free SWOT analysis template worksheet (doc file), and the same free SWOT analysis tool (pdf format).
If you have difficulty opening the above doc file here are two
other formats:
A SWOT analysis measures a business unit, a proposition or idea; a PEST analysis measures a market.
A SWOT analysis is a subjective assessment of data which is
organized by the SWOT format into a logical order that helps
understanding, presentation, discussion, and decision-making. The
four dimensions are a useful extension of a basic two heading list
of pro's and con's (free pro's and con's template here).
A SWOT analysis can be used for all sorts of decision-making, and
the SWOT template enables proactive thinking, rather than relying
on habitual or instinctive reactions.
The SWOT analysis template is normally presented as a grid,
comprising four sections, one for each of the SWOT headings:
Strengths, Weaknesses, Opportunities, and Threats. The free SWOT
template below includes sample questions, whose answers are
inserted into the relevant section of the SWOT grid. The questions
are examples, or discussion points, and obviously can be altered
depending on the subject of the SWOT analysis. Note that many of
the SWOT questions are also talking points for other headings - use
them as you find most helpful, and make up your own to suit the
issue being analysed. It is important to clearly identify the
subject of a SWOT analysis, because a SWOT analysis is a
perspective of one thing, be it a company, a product, a
proposition, an idea, a method, or option, etc.
A SWOT analysis is commonly presented and developed into a 2x2
matrix, which is shown and explained within the SWOT analysis
matrix section.
Internal vs. External Factors
Modern SWOT analysis in business and marketing situations is normally structured so that a 2x2 matrix grid can be produced, according to two pairs of dimensions.
Strengths and Weaknesses, are 'mapped' or
'graphed' against Opportunities and Threats.
To enable this to happen cleanly and clearly, and from a logical
point of view anyway when completing a SWOT analysis in most
business and marketing situations, Strengths and
Weaknesses are regarded distinctly as internal
factors, whereas Opportunities and
Threats are regarded distinctly as external
factors.
Here is the explanation in more detail:
Strengths and Weaknesses |
The internal environment - the situation inside the company or organization |
For example: factors relating to products, pricing, costs, profitability, performance, quality, people, skills, adaptability, brands, services, reputation, processes, infrastructure, etc. |
Factors tend to be in the present |
Opportunities and Threats |
The external environment - the situation outside the company or organization |
For example: factors relating to markets, sectors, audience, fashion, seasonality, trends, competition, economics, politics, society, culture, technology, environmental, media, law, etc. |
Factors tend to be in the future |
Swot Matrix (2x2 matrix: internal/external categories)
Here is a typical extension of the basic SWOT analysis grid into a
useful 'action-based' 2x2 SWOT matrix.
The SWOT analysis in this format acts as a quick decision-making
tool, quite aside from the more detailed data that would typically
be fed into business planning process for each of the SWOT
factors.
Here the 2x2 matrix model automatically suggests actions for issues
arising from the SWOT analysis, according to four different
categories:
Strengths (internal) |
Weaknesses (internal) |
|
Opportunities |
Strengths/Opportunities Obvious natural priorities Likely to produce greatest ROI (Return On Investment) Likely to be quickest and easiest to implement. Probably justifying immediate action-planning or feasibility study. Executive question: "If we are not already looking at these areas and prioritising them, then why not?" |
Weaknesses/Opportunities Likely to produce good returns if capability and implementation are viable. Potentially more exciting and stimulating and rewarding than S/O due to change, challenge, surprise tactics, and benefits from addressing and achieving improvements. Executive questions: "What's actually stopping us doing these things, provided they truly fit strategically and are realistic and substantial?" |
Threats |
Strengths/Threats Easy to defend and counter Only basic awareness, planning, and implementation required to meet these challenges. Investment in these issues is generally safe and necessary. Executive question: "Are we properly informed and organized to deal with these issues, and are we certain there are no hidden surprises?" - and - "Since we are strong here, can any of these threats be turned into opportunities?" |
Weaknesses/Threats Potentially high risk Assessment of risk crucial. Where risk is low then we must ignore these issues and not be distracted by them. Where risk is high we must assess capability gaps and plan to defend/avert in very specific controlled ways. Executive question: "Have we accurately assessed the risks of these issues, and where the risks are high do we have specific controlled reliable plans to avoid/avert/defend?" |
Different applications
SWOT analysis is a powerful model for many different situations. The SWOT tool is not just for business and marketing. Here are some examples of what a SWOT analysis can be used to assess:
Whatever the application, be sure to describe the subject (or purpose or question) for the SWOT analysis clearly so you remain focused on the central issue. This is especially crucial when others are involved in the process. People contributing to the analysis and seeing the finished SWOT analysis must be able to understand properly the purpose of the SWOT assessment and the implications arising.
Here is the explanation in more detail:
Strengths and Weaknesses |
The internal environment - the situation inside the company or organization |
For example: factors relating to products, pricing, costs, profitability, performance, quality, people, skills, adaptability, brands, services, reputation, processes, infrastructure, etc. |
Factors tend to be in the present |
Opportunities and Threats |
The external environment - the situation outside the company or organization |
For example: factors relating to markets, sectors, audience, fashion, seasonality, trends, competition, economics, politics, society, culture, technology, environmental, media, law, etc. |
Factors tend to be in the future |
Swot Matrix (2x2 matrix: internal/external categories)
Here is a typical extension of the basic SWOT analysis grid into a
useful 'action-based' 2x2 SWOT matrix.
The SWOT analysis in this format acts as a quick decision-making
tool, quite aside from the more detailed data that would typically
be fed into business planning process for each of the SWOT
factors.
Here the 2x2 matrix model automatically suggests actions for issues
arising from the SWOT analysis, according to four different
categories:
Strengths (internal) |
Weaknesses (internal) |
|
Opportunities |
Strengths/Opportunities Obvious natural priorities Likely to produce greatest ROI (Return On Investment) Likely to be quickest and easiest to implement. Probably justifying immediate action-planning or feasibility study. Executive question: "If we are not already looking at these areas and prioritising them, then why not?" |
Weaknesses/Opportunities Likely to produce good returns if capability and implementation are viable. Potentially more exciting and stimulating and rewarding than S/O due to change, challenge, surprise tactics, and benefits from addressing and achieving improvements. Executive questions: "What's actually stopping us doing these things, provided they truly fit strategically and are realistic and substantial?" |
Threats |
Strengths/Threats Easy to defend and counter Only basic awareness, planning, and implementation required to meet these challenges. Investment in these issues is generally safe and necessary. Executive question: "Are we properly informed and organized to deal with these issues, and are we certain there are no hidden surprises?" - and - "Since we are strong here, can any of these threats be turned into opportunities?" |
Weaknesses/Threats Potentially high risk Assessment of risk crucial. Where risk is low then we must ignore these issues and not be distracted by them. Where risk is high we must assess capability gaps and plan to defend/avert in very specific controlled ways. Executive question: "Have we accurately assessed the risks of these issues, and where the risks are high do we have specific controlled reliable plans to avoid/avert/defend?" |