In: Operations Management
Your legal team has approached you to work on a team to resolve a lawsuit for incorrect medical coding which the patients' claim has led to higher expenses. Explain how you can use some quality tools to research the situation for legal. Provide examples of how you would apply the tools.
Lawsuit for incorrect medical code is always important. Coded
data is used for many basic functions, including recovery, cost,
policies, clinical and financial decisions, health policy, public
health monitoring and research. Recently, medical coding has become
increasingly important as it addresses the quality of care and data
that are publicly reported.
There are many challenges regarding this increasing importance,
including new collection and reporting and the interplay between
established guidelines and the need for different quality
measurement. Expectations for coding professionals are likely to
increase in the coming years. The coding experts will need to join
with other doctors and health professionals to work together to
improve the accuracy of coded data to meet these new
requirements.
For example, a patient admitted to treating obstructive pulmonary
disease due to dehydration due to non-adherence to dialysis
regulations should be assigned a primary diagnosis of heart
failure. In return, the case has been marked as inadequate heart
failure and is a basic measure for national patient safety goals
because patients are not treated with ACE inhibitors. Treatment of
fluid overload in patients with advanced kidney disease is
dialysis, not ACE therapy. This discrepancy between code guidelines
and quality measures causes possible tensions between the two
departments.