In: Operations Management
Please find and discuss a SPECIFIC AND REAL example of moral dilemma that has occurred in the business world and discuss the ethical challenges it poses.Do not use whats already on CHEGG
The moral dilemma that I would like to talk about is the analysis of the competitiors and users. Often times we have seen IT companies using the data for the demand analysis and other understanding and dynamics. The moral dilemma lies in the ethical consideration where the companies often feel the urge to steal and track the data of their users and the moral obligation behind whether to do that or not.
For example, Facebook was in the moral obligation for a very long period of time to track the customer's data or not and further selling the data to other companies for marketing and advertisement purposes. And we all know, the ethical challenges that the Facebook faced after that were severe/ It used the data but customers didn't like the same process. Many legal filing and compaints were filed as company used the data without the permission of the customer. This lead the company to fell and thus realised its mistake about how the same data is misused and compensated for same.