Question

In: Operations Management

Problem Scenario You are the store manager for a regional supermarket chain. Your store employees are...

Problem Scenario

You are the store manager for a regional supermarket chain. Your store employees are non-union and management intends to keep it that way. Recently, a local union has attempted to organize your employees to form a union. This incident was reported to top management at headquarters. You later received orders from headquarters to discharge or in the words of one senior manager “Get rid of all Union instigators immediately” from your store who have signed union authorization cards and are attempting to organize workers. Your regional manager also ordered you to prepare termination slips for each of the fired employees detailing false reasons for their termination. Explain whether or not you think an unfair labour practice would be committed if you as the store manager act on the request that is being given to you by senior management. Discuss one unfair labour practice(s) that could be violated in this scenario? Please provide detail explanation of the violation As the store manager, respond to the requests from headquarters. If you decide to reject or accept the request, indicate two (2) reasons for your decision. Then develop a suggested plan of action that will deal with the issue that has been brought to your attention.

Solutions

Expert Solution

· Assuming that I am the store manager, if I act on the request that is being given to you by senior management, then it is absolutely certain that unfair labor practice would be committed. This is because the regional manager has ordered me to prepare termination slips for each of the fired employee detailing false reasons for the termination. Additionally, the employees are terminated without any due reason. This is an unprofessional and unfair code of conduct. This is an ethical violation in the company. Whenever a manager is challenged with ethical dilemmas, then the ethical theories need to be used. In this case, the deontological ethical theory applies which states that the morality of an act is based on the rules whether it is right or wrong. Hence, if the employees are terminated without any fair reasons, then it is absolutely violating the deontological theory which states that this action is wrong as per the company rules.

· The unfair labor practice that could be violated in this scenario is discriminating employees based on their association with the union. There are several laws today that prohibit discrimination of employees in any form. However, the management is not concerned about compliance with these laws and has made unfair decisions of terminating employees just because they are associated with the formation of the union or the union activities. The management is certainly acting unethical and unfair in this decision. The management is also interfering with the formation of the union which is also an unethical decision. The management feels that the unions are threat to the organization and is ready to go to any extent to prohibit the formation of the union.

· As the store manager, I would reject the request because it is compromising on my ethical values. It is an ethical issue which questions the morality of my action. I would definitely reject the request because of two main reasons-

                - The action to terminate the employees discriminating them with their association with the union activities is an unfair practice and I would not support the management in this regards.

                - Terminating employees make the employees suffer which is humiliating them. Hence, I would not support the management in this regards.

The management’s decision to terminate the employees is an unfair labor practice because they are discriminating employees because they are associated with the union formation. If I support the management, then I would be violating the professional and ethical code of conduct. Hence, I will not support such unfair practice of the management.

· The action plan is that I would first initiate a conversation with the top management to understand the root cause of their decision. It is obvious that they see unions as a threat and not ready to collaborate with them. During the discussion, I will highlight the benefits of having unions. I would also explain to them how it would improve the efficiency of the business by working collaboratively with them.

Then, I would discuss with the union members about the threats that the management foresees and ask for their assurance to not to act against the best interest of the organization. Thus, I would be a mediator or negotiator to come to a mutual consent agreement between the management and the union.

Note- If you liked the answer, please give an up-vote, this will be quite encouraging for me, Thank you.


Related Solutions

The marketing manager of a large supermarket chain faced the business problem of determining the effect...
The marketing manager of a large supermarket chain faced the business problem of determining the effect on the sales of pet food of shelf space and whether the product was placed at the front ​(equals​1) or back ​(equals ​0) of the aisle. Data are collected from a random sample of 12​ equal-sized stores and are given below. Complete parts​ (a) through​ (g). For parts​ (a) through​ (d), do not include an interaction term. Store Shelf_Space_(Feet) Location Weekly_Sales_($) 1 5 Back...
The manager of a supermarket chain wants to determine if the location of the product -...
The manager of a supermarket chain wants to determine if the location of the product - where it is to be displayed - has any effect on the sale of a pet toys. Three different aisle locations are to be considered: the front of the aisle, the middle of the aisle, or the rear-aisle. Twenty-one stores are randomly selected, with 7 stores randomly assigned to sell the pet toy at the front-aisle, the middle-aisle, and the rear-aisle. Front Middle Rear...
Scenario You are a manager at a retail pharmacy outlet called One Pharmacy. Your store is...
Scenario You are a manager at a retail pharmacy outlet called One Pharmacy. Your store is in a very socially and culturally diverse suburb. Sometimes your staff members complain that the customers they serve are rude, unreasonable or difficult to understand. You realise your customer service systems may need to be reviewed and updated to best support your staff in serving the needs of your customers 1.1)   Customer service standards should ensure all customers are treated with respect, and staff members...
Scenario You are a manager at a retail pharmacy outlet called One Pharmacy. Your store is...
Scenario You are a manager at a retail pharmacy outlet called One Pharmacy. Your store is in a very socially and culturally diverse suburb. Sometimes your staff members complain that the customers they serve are rude, unreasonable or difficult to understand. You realise your customer service systems may need to be reviewed and updated to best support your staff in serving the needs of your customers 1.1)   Customer service standards should ensure all customers are treated with respect, and staff members...
Goodfood is a supermarket chain. During the current year it started building a new store. The...
Goodfood is a supermarket chain. During the current year it started building a new store. The directors are aware that in accordance with IAS23 Borrowing costs certain borrowing costs have to be capitalised. Details relating to the construction of Goodfood’s new store: Goodfood took out a €10 million loan with an interest rate of 7.5% per annum on 1 April 2017. The loan was specifically taken to finance the building of the new store which meets the definition of a...
Imagine you are a manager facing the problem of not attracting enough high-quality employees to your organization.
Imagine you are a manager facing the problem of not attracting enough high-quality employees to your organization. Would you attempt to solve this problem alone or by committee? Explain your reasoning. Also identify any drawbacks to your choice and how you might minimize those
Good Time Company is a regional chain department store. It will remain in business for one...
Good Time Company is a regional chain department store. It will remain in business for one more year. The probability of a boom year is 60 percent and the probability of a recession is 40 percent. It is projected that the company will generate a total cash flow of $205 million in a boom year and $96 million in a recession. The company's required debt payment at the end of the year is $130 million. The market value of the...
Mid States Company is a regional chain department store. It will remain in business for one...
Mid States Company is a regional chain department store. It will remain in business for one more year. The probability of a boom year is 70 percent and the probability of a recession is 30 percent. It is projected that the company will generate a total cash flow of $191 million in a boom year and $82 million in a recession. The company's required debt payment at the end of the year is $116 million. The market value of the...
Good Time Company is a regional chain department store. It will remain in business for one...
Good Time Company is a regional chain department store. It will remain in business for one more year. The probability of a boom year is 80 percent and the probability of a recession is 20 percent. It is projected that the company will generate a total cash flow of $194 million in a boom year and $85 million in a recession. The company's required debt payment at the end of the year is $119 million. The market value of the...
Good Time Co. is a regional chain department store. It will remain in business for one...
Good Time Co. is a regional chain department store. It will remain in business for one more year. The estimated probability of a boom year for next year is .60 and the estimated probability of a recession year for next year is .40. It is projected that Good Time will have a total cash flow of $250 million in a boom year and $100 million in a recession. Good Time’s required debt payment next year is $150 million. The firm...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT