In: Operations Management
Answer the following essay questions:
As a manager, what signs would you look for as indication that a team in your organization is “storming”? What would you do to help the team to pass this stage?
Compare and contrast the following operations controls: maintenance control, cost control, and ratio analysis.
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The following list shows the main signs that could help a manager to identify Storming in his organization:
1. team vision,if defined unclear on peoples minds.
2.Roles and responsibilities : In the process of being defined/clarified.
3. Low level of trust.
4. Poor definied tasks.
5. Lack of transparancy and visibility about tasks 6.Highly impacted results.
7.Priority to individual first then team interest.
8.Respect between members is doubtful.
9.Collaboration agreements unclear or unfine.
10. Poorly defined tasks.
Compare between maintence control,cost control and ratio analyssis:
Maintenance control : The maintenance control is the process of attending to the prodduct or system after its operation. and usage. Maintenance control includes preventive maintenance,intervention due to failures,installation of additional functions,upgrades and updates.
Cost control :Cost control process involvessetting targets and standards.It aims achieving the standards.In cost control ,costs are optimized before they are indurred.It is generally applicable the items which have standards.
Ratio analysis : It is mainly used as an external standard,that is ,for comparing performance with the other organization in the industry.It may expresses in percentage terms as proportion or as rate. Most commonly used ratios for cost comparision are :
Sales/total assets , Production costs/cost of sales ,Administration costs/costs of sales ,Sales/inventory.