Question

In: Operations Management

You want to become an assistant manager at Tim Hortons, create a job description. Based on...

You want to become an assistant manager at Tim Hortons, create a job description.
Based on the job description above, create a specific cover letter and resume for yourself based on class learnings.

Solutions

Expert Solution

Answer:

Since, Tim Hortons is a fast food chain of restaurant that specialises in Coffee section; an assistant manager has a dynamic role that he is supposed to play in order to effectively manage the service facility.

A job description of assistant manager of Tim Hortons is as follows:

1. Analysing the various processes of the service facility so as to ensure that the operations are being carried out as per the standard qualitative aspects.

2. Manage the customers and their grievances who visit to the store.

3. Forecast the number of customers on a daily basis in lines with the past data and trend.

4. Handle the inventory of raw material and finished product of the store.

5. Make analysis of the financial books of the store on a daily basis after the store is closed for the customers.

6. Report the daily activities including various analysis to the manager of the service facility.

Cover letter:

My information is that I am John Stuart and lives along side the canal road of Canada. I have graduated in business management from the university of Canada securing the first class grades in the subject. I have previous 3 years of experience of managing a restaurant in Canada as an assistant manager and have shown my strengths in the restaurant to manage its daily activities by effectively handling the customers and their related issues. I am looking forward for the post of assistant manager in Tim Hortons.

Resume:

Name: John Stuart

Address: Canal road, Canada

Mobile number: 123456789

Email id: [email protected]

Objectives: I want to be at a challenging position in an organisation so as to showcase my skills for the development of the organisation.

Educational qualification:

Graduated in 2015 from the University of Canada in business management course and secured first class in the subject.

Work experience:

Worked as an assistant manager in ABC restaurant of Canada for 5 years.


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