Question

In: Operations Management

This form tells you that the waste management company uses a:

This form tells you that the waste management company uses a:

 360-degree feedback appraisal process 

 Behavior observation scale 

 Graphic rating scale 


This form is likely to be: 

Ineffective 

Effective 


The following table provides examples of actions that managers and employees might take during the performance management process. 

For each example, determine whether the appraisal is more likely to be administrative or developmental. 


Example Nature of Appraisal 

Lila is demoted after receiving a poor performance appraisal. 

While reviewing his goals for the year, Tyrell and his manager discuss what training Tyrell Administrative might require to accomplish next year's goals. 


 While reviewing performance evaluation reports, you notice that all of the employees have been ratea average. There are no outstanding performers and no poor performers. This is an example of a _______  error.

_______  training will help the manager to evaluate performance more accurately.


Solutions

Expert Solution

Lila - administrative

While reviewing- Developmental

example of -Central Tendency

Frame-of-reference training

Now please note- to answer first and second question, we need type of form report by waste management company . so now i would give three example if any of them matches to your question then choose that one-

1st sceneraio if report is like-

PERFORMANCE REPORT: This report summarizes the ratings* given to you by your manager (MGR), peers (PEER), and direct reports (DR).

Then it is 360 degree performance appraisal and effective

2nd secneario-

Rate this employee using the following scale, where 1 = Almost never, and 5 = Almost always.
Completes work before deadlines
Offers to help team with work
Monitors own progress on work
Almost never
Almost always
1 2 3 4 5

This is behavioral observation scale and effective

3rd scenario -

Work Quality
Work Quantity
Teamwork
Poor
Excellent
1 2 3 4

Graphic rating scale and ineffective.

so you can choose if any of scenario matches with your question. if not then you need to make sure that when you post question . provide full information and cases.


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