Purchasing telecommunication products online can be represented as a complex business process. Customers who want to...

Purchasing telecommunication products online can be represented as a complex business process. Customers who want to select and buy products, e.g., mobile, phone, data, broadband, bundle, etc, can use the catalogue to find the right product to purchase. Users can choose different payment methods such as paypal, credit cards, etc, and different shipping options for things like modem, SIM card.

Task: Use Workflow to design this online purchase business process. You need indicate some possible web services that can be used in this process. Note: you do not need to provide any detailed specifications of workflow and web services, instead you need to draw: the order product business process, the possible web services involved, and how they are linked in the workflow process.

Expert Solution

E-commerce is the process of buying and selling products over the internet. E-commerce is a complex business process which involves item (goods/services) presentation, online payment and shipment. Over the years many services came to existance to support this complex business process.

The workflow design of E-commerce is given below.

Web-services are used at different stages of e-commerce business process. Possible web-services are-

1. Bigcommerce- This is one of the widely used shopping cart platform.

2. Magneto- E-commerce platform.

3. Paypal- Used for online payment / transaction.

4. Shiprocket- One of the widely used service for product shipment.

venereology answered 2 years ago

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