E-commerce takes on many forms. Amazon has changed product distribution and consumer access significantly. Most recently,...

E-commerce takes on many forms. Amazon has changed product distribution and consumer access significantly. Most recently, Amazon has purchased Whole Foods. Discuss the impact that Amazon's decision will have on big box retailers such as Walmart and others. E-Bay has experienced some impact and Toys 'R Us has closed its store and liquidated its inventory. What strategies will the retailers nad other online merchants need to implement in order to remain competitive?

Expert Solution

It is clear E-commerce has several advantages like

Convenience in delivery
Better aggregation
Less use of storage and retail space, saving a lot of cost
Providing retail front to their variety and giving an online to offline, hybrid mix
Discounted prices on bulk

But at the same time retailers have advantage of

A store front for better touch and feel
Better storage for perishables
More trust as user purchases after feeling and option of return easily

So the best way to tackle the ecommerce for the retailers would be by:

Focusing on limited stock and differentiating on those items
Have more perishables sold as those can never be delivered without losses by the ecommerce (without hybrid)
Strech the delivery end and provide shipping to the houses , so providing delivery to home and give the convenience of ecommerce and make them redundant
Also provide online store selection, without visits. This will make the competitive with the ecommerce players

keosha answered 1 year ago

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