In: Operations Management
Question - To what extent do you consider that Transcultural competence is crucial when managing and leading a multicultural and diversified team. Are we born with or we can acquire this competence. Discuss.
I needs its answer please
ANS. To effectively lead across cultures, managers will need more than a crash course in the dos and don’ts of different country profiles. According to Trompenaars’ 4Rs model, they need to recognize the cultural differences, respect the diverging points of view, and then, importantly, learn to reconcile the dilemmas and realize strategies that would continuously help their organization in resolving problems stemming from differences.It’s also essential for those working across cultures to develop self-awareness and transcultural competence. Self-awareness can help managers recognize that they – just as the members of their diverse teams – are continuously assigning meaning to behavior. Transcultural competence can help them successfully bring diverging values together, as well as go beyond these meanings that are ascribed by cultural models and explore the differences they encounter, without feeling threatened by them. After all, a wealth can be learned from other approaches – about the world and about ourselves.In today’s culturally diverse global community, needs have emerged for many people to develop a third level of cultural learning called multicultural competence. This has become a well-recognized need for travelers, business executives, health care providers, government and community change leaders, mental health providers, educators, military professionals, and many others who deal with multiple cultures. In particular, it is becoming increasingly recognized that those people who communicate with and encounter many other cultures, both domestic and international, need to develop competence so that they can operate successfully when they cross multicultural boundaries. This includes a more heightened awareness of one’s own culture as one way of doing things among many varying cultural possibilities.