In: Operations Management
QUESTION 16
According to leader-member exchange theory, employees who are in the leader’s “in-group” should experience all of the following except?
More attention from the supervisor |
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Lower workload and lower performance expectations |
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More information about and input into the supervisor’s decisions |
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More mentoring and coaching from the supervisor |
QUESTION 31
Suppose a leader is leading an experienced team through a series of simple, but unpleasant tasks. Thus, team members know what to do, but the work is not fun and they need a leader to make things more pleasant. Which style of leadership would be most effective according to situational approaches to leadership?
Task-oriented |
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Achievement-oriented |
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Directive |
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Supportive |
QUESTION 46
Which theory of motivation says that if you treat employees fairly and well, they will be motivated to help the organization in return, even if they are not immediately rewarded for it?
Expectancy Theory |
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Maslow’s hierarchy of needs |
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Social exchange theory |
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Equity theory |
QUESTION 47
An employee learns that a coworker received a higher annual bonus than he did. The employee believes this outcome is unfair because he has more responsibilities than his coworker. Which type of (in)justice does this situation refer to?
Distributive |
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Procedural |
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Relational |
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Interactional |
QUESTION 48
If you are setting a safety performance goal for a worksite, which would be the most effective goal?
An increase in safety compliance over the previous month. |
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Placing a greater value on safety to increase safety motivation in the upcoming year. |
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Reducing accidents by 50% over the upcoming year. |
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Engaging in more helping behavior that is related to safety performance. |
16) Lower work load and lower performance expectations.
Leaders in the 'in-group' will receive more challenging tasks and interesting works and they are expected to behave in more responsible manner. So, as per question this is the right option, disproving all the other options.
31) Supportive leaderhip style
In this leadership style leaders behave with empathy and degree of sensitivity creating pleasant environment at work. This explanation disproved all the other options.
46) Equity theory of motivation says that employees are motivated through fairness though they are not immediately rewarded.
47) Distributive injustice is the perceived feeling of a person believing that he/she is treated unfair in terms of payment given to them. This definition matches the case scenario
48) The main objective of setting safety performance goal is to prevent accidents at the workplace and these goals have to be measurable. So option c is right, where the measurable goals is to reduce accidents by 50% in the coming year
Once measurable goals are set then only we can set policies, motivate employees to follow them and also engage more people to follow safety measures.
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