Question

In: Operations Management

QUESTION 16 According to leader-member exchange theory, employees who are in the leader’s “in-group” should experience...

QUESTION 16

According to leader-member exchange theory, employees who are in the leader’s “in-group” should experience all of the following except?

More attention from the supervisor

Lower workload and lower performance expectations

More information about and input into the supervisor’s decisions

More mentoring and coaching from the supervisor

QUESTION 31

Suppose a leader is leading an experienced team through a series of simple, but unpleasant tasks. Thus, team members know what to do, but the work is not fun and they need a leader to make things more pleasant. Which style of leadership would be most effective according to situational approaches to leadership?

Task-oriented

Achievement-oriented

Directive

Supportive

QUESTION 46

Which theory of motivation says that if you treat employees fairly and well, they will be motivated to help the organization in return, even if they are not immediately rewarded for it?

Expectancy Theory

Maslow’s hierarchy of needs

Social exchange theory

Equity theory

QUESTION 47

An employee learns that a coworker received a higher annual bonus than he did. The employee believes this outcome is unfair because he has more responsibilities than his coworker. Which type of (in)justice does this situation refer to?

Distributive

Procedural

Relational

Interactional

QUESTION 48

If you are setting a safety performance goal for a worksite, which would be the most effective goal?

An increase in safety compliance over the previous month.

Placing a greater value on safety to increase safety motivation in the upcoming year.

Reducing accidents by 50% over the upcoming year.

Engaging in more helping behavior that is related to safety performance.

Solutions

Expert Solution

16) Lower work load and lower performance expectations.

Leaders in the 'in-group' will receive more challenging tasks and interesting works and they are expected to behave in more responsible manner. So, as per question this is the right option, disproving all the other options.

31) Supportive leaderhip style

In this leadership style leaders behave with empathy and degree of sensitivity creating pleasant environment at work. This explanation disproved all the other options.

46) Equity theory of motivation says that employees are motivated through fairness though they are not immediately rewarded.

  • Expectancy theory is the theory of motivation, where employees expect rewards after acheiving their targets. So, wrong
  • Maslow's theory is mostly based on satisfaction of employee's various needs. So, wrong
  • Social exchange theory aids in studying the social behaviour of humans. So, wrong

47) Distributive injustice is the perceived feeling of a person believing that he/she is treated unfair in terms of payment given to them. This definition matches the case scenario

  • Procedural injustice is unfairness in the procedures of a company. So, wrong
  • Interactional injustice occures when an issues is elevated at the work places and it results in some aggressiveness. So, wrong
  • Relational injustice occurs when favouritism is given for one employee rather than the other by the higher management. So, wrong

48) The main objective of setting safety performance goal is to prevent accidents at the workplace and these goals have to be measurable. So option c is right, where the measurable goals is to reduce accidents by 50% in the coming year

Once measurable goals are set then only we can set policies, motivate employees to follow them and also engage more people to follow safety measures.

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