Question

URGENT!!!!!!!!

How Dell deploy and develop their people to sustain and enhance their competitive advantage?

Answer 1

Dell deploys and develops their people in a structured and systematic manner to enhance their competitive advantage. The company empowers its people by putting in place an entrepreneurial culture at work and this gives direct ownership of work to the employees. Employees are given higher authority and hence the employees feel responsible as well as accountable for the work given to them.

Dell focuses on employee engagement and this is done through an innovative prism. The company has an internal social media platform and this platform empowers employees on one hand and on the other hand leads to innovative business ideas. Further Dell encourages employee associations to prosper in the company and these diversity and affinity groups within Dell leads to a significantly greater level of involvement for all employees.

Dell enhances its competitive advantage in a sustainable manner by ensuring that they are used in manner that they will give the company a discretionary effort in the form of creative solutions to problems, innovative ideas for developing and selling new products and new services, and providing exceptional customer services. Dell practices integrity within the organization, ensures safety of all employees, extend social acceptance of all employees, and help the employees to get rationally aligned with the goals and objectives of the organization.

All these helps the company to enhances its competitive advantage as its employees empower it to meet the latent and unmet needs of the customers, to provide products and services that are highly innovative and that add value to the lives of the consumers and to ensure efficiencies in productions, various operations and supply chain and distribution system.