Question

What risks does running a platform open up to a platform owner like Facebook? What challenges has it encountered, and how did it deal with these challenges?

Answer 1

A platform owner ( Say Facebook) may face following risks,

1) People or users may steal various information from its website and use the same for malicious intentions like terrorist activities, hatred and stealing information for fraudulents .

2) He might face challenges from public Prosecutors as public interest litigation may be put against him.

3) Cyber security is one of the challenges as it offers huge risks of hacking and phishing.

4) Fake accounts can be made by people with other name with some malicious intentions. It gives negative images to the social media platform's owners.

Professionally, we can say that owners will have to face financial challenges, business risks and unseen risks involved in running business. For example, Cost of litigation, compensation paid to if any religious or personal sentiments will be disturbed.

To deal with such challenges and risks, it must be work on following areas,

1) Hire a team of legal experts and assigned them to frame an universal policy which protects the business operations.

2) A moral and ethical training to online users may be given before opening of the account.

3) Physical verification of users must be done . It will stop fraud accounts.

4) Police complaints options must be utilized incase any social hatred or privacy related issues may be observed.

5) Cooperation of users must be obtained to safe and secured platforms.