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In: Operations Management

W5A1 OM Impact of Historical Research on Businesses Identify one of the historical researchers who have...

W5A1 OM

Impact of Historical Research on Businesses

Identify one of the historical researchers who have been instrumental in advancing the related sciences of Job Design and Work Measurement. After studying his or her research and the impact of the research on businesses, respond to the following:

- Describe the nature of the researcher's investigation.

-Identify the contribution that was made by the researcher to the performance of organizations (for-profit or not-for-profit).

-Define the (usually less efficient) way that organizations were organized or conducting activities before the researcher's results were put into practice.

-Identify the improvement in efficiency or productivity that occurred as a result of this researcher's influence. (Note: This may not be possible for all researchers.)

PS: Please respond in a very thorough manner and be sure that the answer is not just copy and pasted from an 'already answered' chegg post. Thank you.

Solutions

Expert Solution

IMPACT OF HISTORICAL RESEARCH ON BUSINESSES:

For the given case Health Care Organisation Research has been taken to analyse about job design and work measurement.

NATURE OF THE RESEARCHER'S INVESTIGATION:

  • Job design and work measurement in health units
  • Work measurement methods - using standard time and work sampling techniques
  • Work simplification and work compensation

CONTRIBUTIONS MADE BY RESEARCHERS FOR THE PERFORMANCE OF THE HEALTH CARE ORGANISATIONS:

  • Job design conseders about who works what in health units , what they are working and where they are working has been idntified by the researcher.
  • In order to simplify the job researcher identifies different areas and though study understands job design previously followed and communicated the results.
  • Attempts has been made to involve employees and also management in the process of job design to simplify the job.
  • For work simplification attempts has been made like,
    • Unnecessary parts of work performed by the staffs are eliminated
    • Every parts of work has been identified and studied to rearrange the work parts.
    • Attepts made to simplyfy works when ever possible and essential.
  • Work simplification tools are also used to simplify work and to optimize work performance. Following tools are used
    • flow chart - shows the job flow from top to bottom and vice versa
    • work distribution chart - shows the important activity of each employee and required contributions by each employee for the activity
    • flow process charts - graphicl representation of procedures to be followed to unify and simplify the works.
    • layout - layout of total works to be performed
  • Worker compensation are also identified and changes made for the benefit of employees and management.
    • Time based compensation which is most common metnod used in health care organisations.
    • Output based compensation is also identified but its is most complicated one to follow in health care organisations.
    • Incentive systems such as gain sharing and profit sharing plans are working out well in the study unit.

WAYS THE ORGANISATIONS WERE ORGANISED AND CONDUCTED ACTIVITIES BEFORE THE RESEARCHER'S RESULTS WERE PUT IN TO ACTION:

  • The organisation is not well planned as becouse its newly started and hence required most care to get optimum utilisation of all parts of work.
  • No proper job design and work measurement tools were followed before the study was undertaken by the researcher.
  • Compensation systems are not clearly mentioned and followed in the study unit.

IMPROVEMENTS IN THE ORGANISATION AFTER IMPLEMENTING RESEARCHER"S RESULTS:

  • After implementing the Job design tools every one in the study units very clear with their tasks to be performend in a particular time schedule.
  • Employees and management has a definite idea about who, what, when & where about job performance.
  • Workers are satisfied with new compensation and incentive schemes which results in high performance and solves absenteesum and labour turnover issues in the study unit.


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