Question
In: Operations Management
You are the manager of Spartan Care–a local Redi-Care facility. While this facility serves a range...
You are the manager of Spartan Care–a local Redi-Care facility. While this facility serves a range of clients, everyone agrees that quick service is very important (defined as the difference from the time that clients arrive and are registered at the front desk until they are seen either by a nurse or a doctor). Currently, you have been receiving numerous complaints from the clients that the time spent waiting to see someone is simply too long. To assess the situation, you collect the following information from a two-week period:
Average process utilization: 74 percent
Average processing time: 12 minutes
Average arrival time: 7 minutes
Processing time, standard deviation: 16.0 minutes
Arrival rates, standard deviation: 14.0 minutes
a. What is the average wait time? (Round your intermediate calculations to at least four decimal places. Round your final answer to 2 decimal places.)
b. If your goal is to ensure no patient waits more than 40 minutes on average, what options are available to you and how would these options affect wait time?
c. How could you use technology to manage wait time?
Solutions
Expert Solution
Answer (c): We can use following technology to manage wait time:-
- We may install self-service kiosks to handle routine queries of patients.
- We may use robots to handle routine queries of patients.
- We may introduce Tele-care facility so that many of the patients need not have to come physically to the Redi-Care facility.
- We can use optimization software to decide the optimal staffing level to minimize wait time.
- New medical equipment can be added in the facility so as to increase the efficiency.
PLEASE GIVE POSITIVE FEEDBACK AND UP RATE MY ANSWER, THANK YOU.
keosha answered 1 year agoRelated Solutions
You recently started working as a nurse manager at a larger local urgent care facility. Because...
You recently started working as a nurse manager at a larger
local urgent care facility. Because the center is so new (and a bit
fancier than most) many patients come here expecting a bit of a
wait before they can be seen. Out of curiosity, on a particularly
busy day you write down how many minutes a random sample of
patients has to wait before being seen by one of the medical staff.
Using a significance level of 20%, test...
While volunteering at an assisted living facility, you are asked to participate in the care of...
While volunteering at an assisted living facility, you are asked
to participate in the care of an 82 year-old female resident with
limited mobility. When you are first introduced to Gladius
Claymore, you notice she often rubs and taps at the side of her
left hip, but still greets you with a welcoming smile. Gladius
often spoke of experiencing shooting pain, numbness, and weakness
on her lower back, the posterior side of her left buttocks, and her
posterior lower limb....
You are the HIM director at an acute care facility in your local city,. You are...
You are the HIM director at an acute care facility in your local
city,. You are required to create a program and develop policies
that a support a cultural of diversity at the facility. What would
you include in your program? What policies might you create? Write
and outline for your program and a summary of three policies you
would create for the program, and explain why this program and
these policies are important in the workplace.
Nurse Millie Adams is a nursing administrator at Good Care Hospital, a facility that serves as...
Nurse Millie Adams is a nursing administrator at Good Care
Hospital, a facility that serves as an educational training
hospital. Nurse Adams has noticed several trends recently: nurse
turnover has been higher than usual; sick leave has increased;
student nurses frequently request transfers to other facilities. In
searching for answers, she hears a lot of talk about nurses being
threatened or verbally confronted of violent incidents has not
increased.
What are the problems?
What are the potential sources for these...
Imagine you work as a risk management supervisor at a local health care facility. As a...
Imagine you work as a risk management supervisor at a
local health care facility. As a leader explain the importance of
risk management from various concepts and factors by answering the
following questions.
a. Explain the concepts of
risk management in the health care industry.
b. Explain factors that
influence risk management in the health care industry.
c. Explain the relationship
between risk management and quality management.
d. Analyze the information
and information technology methods needed to make risk-management
decisions in the health care...
Imagine you work as a risk management supervisor at a local health care facility. As a...
Imagine you work as a risk management supervisor at a
local health care facility. As a leader explain the importance of
risk management from various concepts and factors by answering the
following questions.
a. Explain the concepts of
risk management in the health care industry.
b. Explain factors that
influence risk management in the health care industry.
c. Explain the relationship
between risk management and quality management.
d. Analyze the information
and information technology methods needed to make risk-management
decisions in the health care...
East Valley Hospital is a primary medical care facility and trauma center that serves 11 small,...
East Valley Hospital is a primary medical care facility and
trauma center that serves 11 small, rural Midwestern communities
within a 40-mile radius. The hospital offers all the
medical/surgical services of a typical small hospital. It has a
staff of 18 full-time doctors and 20 part-time visiting
specialists. East Valley has a payroll of 150 employees consisting
of technicians, nurses, therapists, managers, directors,
administrators, dieticians, secretaries, data processors, and
janitors. Using your (limited) knowledge of a hospital’s
operations, identify as...
Case study Liam is the facility manager at a residential aged care facility. The service provides...
Case study
Liam is the facility manager at a residential aged care
facility. The service provides independent living units, community
nursing and home care packages, day centre visits, respite care,
palliative care, and dementia specific care, to older people. Liam
is responsible for managing legal and ethical compliance within the
organisation, ensuring the facility’s AHPRA registration and
accreditation are up to date, and maintaining collaborative and
effective relationships with all multidisciplinary team members.
Lucy, a casual nurse, comes to work...
Case study Liam is the facility manager at a residential aged care facility. The service provides...
Case study
Liam is the facility manager at a residential aged care
facility. The service provides independent living units, community
nursing and home care packages, day centre visits, respite care,
palliative care, and dementia specific care, to older people. Liam
is responsible for managing legal and ethical compliance within the
organisation, ensuring the facility’s AHPRA registration and
accreditation are up to date, and maintaining collaborative and
effective relationships with all multidisciplinary team members.
Lucy, a casual nurse, comes to work...
Liam is the facility manager at a residential aged care facility. The service provides independent living...
Liam is the facility manager at a residential aged care
facility. The service provides independent living units, community
nursing and home care packages, day centre visits, respite care,
palliative care, and dementia specific care, to older people. Liam
is responsible for managing legal and ethical compliance within the
organisation, ensuring the facility’s AHPRA registration and
accreditation are up to date, and maintaining collaborative and
effective relationships with all multidisciplinary team
members.
Lucy, a casual nurse, comes to work with symptoms...
ADVERTISEMENT
ADVERTISEMENT
Latest Questions
- What are the advantages and disadvantages of having multiple suppliers for a given medical device component...
- Hal Thomas, a 30-year-old college graduate, wishes to retire at age 65. To supplement other sources...
- Allocation: Fixed and Variable Costs, Budgeted Fixed and Variable Costs Biotechtron, Inc., has two research laboratories...
- Do you think that there is still institutionalized racial discrimination in the United States today and...
- Computer Security Consider a desktop publishing system used to produce documents for various organizations. a. Give...
- Review the discussion question and answer below. Do you agree with the answer? why or why...
- For the assignment you have to do two thing Passing arguments when running the jar or...
ADVERTISEMENT