Question

In: Operations Management

examine the trade-offs between the risks and the benefits of internal and external customers connecting from...

  • examine the trade-offs between the risks and the benefits of internal and external customers connecting from multiple locations on multiple devices to a banking computer, by addressing the following:
    • identify and discuss the benefits for internal and external customers that might justify the risks.
    • identify and discuss the benefits for the variety of locations that might justify the risks.
    • identify and discuss the benefits for the various types of computing devices that might justify the risks.

The initial posting should be a minimum of three separate paragraphs titled with the bulleted items. Support your answers with APA-formatted research.

Solutions

Expert Solution

Identify and discuss the benefits for internal and external customers that might justify the risks

External customers can be said to the main drivers of any business. designing any product should be governed by the needs and requirements of the external customer. The customer is always right hence the main driver of the ways that a company might design their products. In cases where external customers have negative experiences with the organization, they may use online platforms to spread unflattering comments about the company. Internal customers consist mainly the employees who are working within the company. It is always important that the employers look into the needs of the employees and ensure that they are operating in an healthy environment. This leads to a success to the whole organization as the ROI is raised by a great amount.

Identify and discuss the benefits for the variety of locations that might justify the risks

Having several locations ensures that a company is spread over a wide area. The more a company is known, the more the customer base. Expanding the customer base if the aim of every company. The expansion comes along with the advantage of increased sales, which is the ultimate goal of every company. With a wide customer base, an organization is convinced that there will be a great return on investment. Owing to this ideology, such a company might have the strength to take up any type of risk aimed at improving the company performance.

Identify and discuss the benefits for the various types of computing devices that might justify the risks

The development of the computer technology has been one of the main achievement in centuries. Computers have served the purpose of developing the easiest methods of storing information. Companies have been adopting the use of computer technology in ensuring that all their data is safe. Also, computer technology has been used in driving some machinery. This implies that the computers have reduced the production time compared to the manual operations of the machinery. Mobile computing has also ensured that business transactions are made fast and in efficient manner. This can therefore regard the computer as the main reason why companies take risks since they are aware of the security guaranteed on their investments.


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