In: Operations Management
A manager believes his restaurant follows infinite waiting line system. He has five servers, the customer arrival rate is 6 per hour, and the serving takes 20 minutes in average.
a. Determine the average number of customers waiting for service.
b. Compute the utilization of the system.
c. Compute the average time in the restaurant in minute.
d. compute the average number of customers in the restaurant.
e. Determine the average waiting time in line in minutes if just three servers are available.