Question

Think of your favorite retail stores. What do they do that encourages your loyalty? what do you like about the in-store experience? what further improvements could they make?

Answer 1

1. I would like to discuss about the my favourite store wallmart located in xxxxxx place
2. wallmart always provides consistent amount of discounts on all products it is selling. Moreover for their loyalti customer who reside at distant location, it also provides pick up and drop up facility by using its transport(Bus) on every weekend.
3. I like the most in the store is the layout of the products, they are the best in this than anyone. Similar kind of products of numerous brands are kept at same place with the price labels they are offering. So that one cannot groom all around for finding and comparing the products, One can quicly sort and select the product which suits his needs. Next the billing counters along the numerous billing options. There are so many billing counters , as a result there is no need to stand for hours for billing, it is very quick. Further they have variety of billing options, they accept cash to all kind debit cards, credit cards to wallets. so one can pay as per his feasibility
4. According my opinion some times i felt whenever i want to know some information regarding the products going to purchase, i have not find the executives who has sufficient knowledge to provide information regarding that and helping me in deciding of the product. I think there is a need for them to look in to this and cater their staff in to different divisions and provide the training accordingly so that if somebody asks then can atleast able to guide and advice customer with the pros and cons of different products.