In: Operations Management
System and Technology 5360 : Case 5-1 : Yahoo wins Gold and Seilver Medal for the worst hacks in History
Yahoo revealed on September 22, 2016 about data breach of user information history that occurred in mid 2013. The breach was conducted by an unknown unauthorized third party. One more news released on December 15, 2016 that a second data theft happened on 2014 of about 500 million Yahoo account holders. The stolen information was attempted to sell by a Russian actor named “Peace” in Dark Web for 3 Bitcoins.
Yahoo was late to reveal these information’s to their users until 2016 as they themselves were unaware of the fact that the breach has occurred. Yahoo urged it’s users to monitor their accounts for suspicious activities and also to change passwords and security questions.
The leaked information’s were about users e-mail accounts , telephone numbers, street addresses, unencrypted security questions and unencrypted security question and answers. Luckily there was no financial information leaked.
On March 17, 2017, the US department of Justice indicated involvement of two Russian Intelligence agents and two state sponsored hackers Alexsey Belan and Karim Baratov. The targets of the theft were Russian Journalists, U.S. and Russian government officials, military personnel and Private sector employees of financial, transportation and other companies.
According to the cybercrime analyst Vitali Kremez revealed that yahoo’s data encryption was not advanced enough to stop the advanced hacking techniques. The hackers were doing the hacking process slowly and methodically to avoid Yahoo’s attention towards the hacking. The slow data breach process gave the hackers to gain maximum advantage of the information in a financial, political and personal beneficial manner.
Verizon was about to buy Yahoo for $4.83 billion when the first attack news was released on 2016. As Yahoo announced about the attacks one after another in 2016, it impacted Verizon’s acquisition decision and they have reduced the final offer by $350 million. Verizon also insisted Yahoo to promise that this kind of data breach will not happen in future and to implement more security.
PROBLEM STATEMENT:
Simple Username, password and Security questions were the only protective barriers that hackers had to breach to access Yahoo user information’s. These security measures were not enough to stop the advanced hacking methods used by the hackers.
Yahoo was advised to use the two – factor authentication method (TFA) where the Yahoo account and a mobile application will be linked to a common secure account. In TFA when a user enters username and password, an authentication code is being sent to the registered mobile number for the user to enter and verify so that the user can be granted access to their accounts. This is a far more secure and encrypted protection method of a user account than mere password and security questions.