Question

Compare and contrast different ways that training for ERP users can be delivered. Consider which method may be more valuable at different stages of the ERP life cycle.( 4 marks)

Answer 1

Nowadays, many companies are using Enterprise Resource Planning (ERP) as one of the comprehensive integrated systems.

Training workers for a brand new ERP software is a very important issue for a made ERP implementation. Countless organizations purchase the new ERP application, alter it consistent with their necessities, & upgrade their computers for the employment of the new application. The new ERP application are going to be of no nice use to the corporate if the management fails to produce adequate coaching to their workers on the new system.

We have already mentioned the importance of effective coaching for workers, here, we'll discuss, and the way the organization will offer innovative and helpful coaching to the workers creating training additional of a fun and looked forward to activity instead of being monotonous and undiscerning, hence, a nightmare for the workers. The Management positive features a major role to play within the coaching of the workers.

How can management support ERP Training?

Supporting the workers – management should be terribly adjunct to the employees – making certain their job security, being receptive their feedback and planning their coaching methodology.

Designing coaching methodology – planning training for workers is crucial since not all employees have identical grasping or understanding power. The coaching shouldn't be too monotonous or too technical that the worker won't perceive. The management is that the one WHO is aware of its workers higher. Hence, they'll facilitate style an awfully interactive coaching session.

Building a coaching pool – sometimes training is given by the ERP vender to the workers. The management will have a coaching pool engineered rather than giving all the workers training at one go. Within the coaching pool, the management will choose few of its workers from totally different departments and build them endure the coaching method. Once done, these freshly trained folks is further arms of the management to coach their various departments and company. Here, there's no complete dependence on the ERP vender and therefore the management will have an in progress coaching method planned.

Innovative ways to coach your workers on ERP software:

1. Coaching supported individual Role:

In a company each worker has a personal role. During this coaching method the employees is split into varied teams supported their job roles. Every cluster is delivered “different” coaching, looking on the tasks they perform or what's pertinent to their department. A gaggle is made supported workers department like Purchase, sales, transfer, finance. Every cluster is trained on the ideas and modules relevant to their work. This method may facilitate the delivery of coaching in a very quick and effective manner, however it's going to be tough and time overwhelming to bring folks engaging at totally different locations along at an area. The corporate will take facilitate of WebEx or Skype to succeed in intent on departments or branches in alternative locations.

2. Coaching for Live Scenarios:

According to surveys, countless bugs are found once actual work has started on the ERP computer code as a result of the various eventualities being fed in in conjunction with testing and live entries. To assist workers address identical in order that they perceive what to try and do in such things, simulation of live atmosphere is made for coaching purpose. Exposing your team to real-world cases in ERP program integration are going to be far more useful than generic coaching modules. Although here, the trainer must be additional alert and avoid any stress generating scenario by making known the workers comprehensive beforehand.

3. Self-learning Method:

In this methodology, workers navigate through the new ERP program & explore it victimisation manuals supplied with the ERP application. This coaching methodology is time saving & value effective if the fabric provided by the vendor explains the program in-depth. However the challenges concerned in it will build the training expertise ineffective once the learners have very little experience in victimisation the ERP program & cannot follow the manual effectively. Mensuration however well an employee really works on the program becomes a difficult task for the leader. This may even be a tedious and an extended method totally different workers have different grasping and understanding power.

Method that will be more valuable at different stages of the ERP life cycle:

As folks vary in their learning designs, there are countless ways in which of learning that works otherwise for every worker / department. Whether or not its simulations, ancient room or webinars coaching, offer a spread of tools to fulfil the huge choice of learning varieties of your team.