In: Operations Management
The world post Covid 19 has created the concept of social distancing which will impact on the way we do business. Online purchasing is expected to increase because it will reduce human interaction and contribute to the reduction of Covid 19 related illnesses. However, online purchases have created contemporary legal issues which may be a novel for most legal systems in several Caribbean Countries.
You are required to critically discuss the concept of online purchases and the various methods used in online transactions with supporting case laws.
Secondly, critically discuss FIVE (5) CONTEMPORY CASE LAWS related to online purchasing at the International Level, focusing on the judgements handed down in those cases and most importantly how do you think that will impact on the Caribbean online purchaser.
Finally, bearing in mind your answers above; what do you think (your opinion) that Caribbean Governments can initiate via its legal systems to enhance and protect online purchasers legal rights?
Answer-
ANSWER (1)
Online buy is acceptable change for the organization. At the point when organization begin doing its exercises online then it is called digitalization of the business. Change is acceptable in the organization in the event that it is helping the organization is a decent way. In this task question this organization is going for online business in remote market that can create tremendous upper hand for the organization.
So for trialing this adjustment in the organization we should concentrate on the development innovation. And then in the organization all the systems which are required for the online market, ought to be installed. Systems ought to be there in the organization.
After the installation organization ought to go for the training of the workers related to the new innovation in the organization so representatives of the organization can utilize that innovation in a viable way.
Different techniques utilized in transaction are given as follows -
(a) Visa and Master Cards
(b) Maestro cards
(c) PayPal
(d) American Express cards
(e) Bank move
(f) JCB cards
(g) Direct debits
ANSWER (2)
Online purchasing at the international level isn't simple. Organization need to set up the entirety of its business in the international market after that organization can begin doing its operations online. For that reason organization need to choose any of the remote market section mode.
Different kind of contractual passage modes for going into the international market, are given as follows -
(a) LICENSING
(b) FRANCHISING
(c) CONTRACT MANUFACTURING
(d) MANAGEMENT CONTRACTS
(e) TURNKEY CONSTRUCTION CONTRACTS
CONTEMPORY CASE LAWS which are related to the online buy at the international level, focusing on the judgment and impacts on the Caribbean online purchaser are given as follows -
1. COST OF DELIVERY
In the online buy we must be concerned about the expense of the item in some cases conveyance cost is more than the expense of the item so organization should concentrate on the expense of the conveyance.
2. Right DELIVERY
Numerous multiple times with online conveyance individuals get some various items after conveyance. In the wake of studying the case totally we can say that in online buy customer satisfaction is most significant so organization should concentrate on the conveyance of the right things.
3. Merchandise exchange
Merchandise exchange of the organization ought to be extremely successful. Most of times when customers are not satisfied with the items then they can restore the item if the arrival strategy of the organization is compelling.
4. Exceptional CONCERN FOR FOREIGN MARKET
At the point when an organization is selling its items online in remote market then organization ought to adhere to all the principles and regulations of that specific nation. Every single part of the organization strategy ought to be clear.
5. CONTACT WITH STAKEHOLDERS
In the online business in the outside nation organization should have powerful and dependable contacts with the partners of the organization. Every one of these partners of the organization are most significant piece of the organization so there ought to be legitimate spotlight on these partners.
ANSWER (3)
MY OPINION
In my opinion Caribbean Government should take legal initiatives for the online business. In the online business concept this nation will be treated as host nation for the organizations and most of the legal decisions taken by the host nation for the operations of the business.
At the point when an organization is situated in one nation and operations and exercises are handling in another nation then other nation is known as host nation. Business in the host nation faces different difficulties as organization need to adopt the standards and regulation of other nation. In this business organization face different difficulties and competition in the market. Online business or E-business is useful for the organization. E-business is gainful for both the purchasers and dealers. Organizations with the assistance of the e-business can without much of a stretch operate in different locations. Online business exercises are growing step by step and customers are likewise getting satisfaction as a result of online administrations.
Online business is acceptable in development angles too. Numerous organizations are working only on e-business entries. And these organization have no physical workplaces as all the exercises are running online. Target market can be accomplished by the online business in an extremely productive manner. In the organization there are different exercises so in the e-business all the exercises are done by the individuals who are involved in the e-business.
Points of interest OF ONLINE BUSINESS IN FOREIGN MARKET
1. In online business organization becomes innovation amicable.
2. Online business is quick in comparison to the offline business
3. Input of the customers can be oversee by the organization in a successful way.
4. Solid and efficient for the customers of the organization.
5. Online business exercises helps in getting customer satisfaction.
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