In: Operations Management
Business Ethics
Please answer the statement below
Recently, more and more enterprises are trying to develop an organizational ethical culture. Try to evaluate how to develop an ethical culture that can contribute to employee commitment, investor loyalty, customer satisfaction and company profit
It is said that a business come into existence to serve the need
if the society ,there are some needs or expectations of every stake
holders from a business organization these are that factors which
motivate a entrepreneur to undertake a business unit .
Business ethics a form of applied ethics or you can professional
ethics its code of moral principals which tells you what is wrong
and what is right in other words you can say what a business should
do and what they should not do .
According to the business ethics a business must be ethically
responsible towards its ever stakeholders .They should not use any
unfair means in their business practices .
There are some ethical responsibility which a business should
follow to gain trust from its stakeholders
Toward employee
• A business firm try to provide them better working
condition where they can work freely .
• They should pay fair wages and salaries to their
employees according to their work.
• There should be proper pay standards.
• Their should not be any kind of partiality among
employee on the basis of age,gender,race.
• Fair job evaluation process
• Equal chance to every employees
• Necessary facility to their female employees.
Towards investors
• Pay fair divided to every shareholders or
investors.
• Provide them proper information regarding functioning
of the business .
• Provide true information regarding profit of the
company .
• Inform them about annual general meeting of
company.
• They should always work for the interest of the
investors rather then self interest.
• Always try to provide maximum profit to every
investors.
• Try to bring transparency in working process.
Towards customers
• Always provide them better quality products at
reasonable price even in a seller’s market
• Never cheat any customers.
• Never try to misleading any customers by false
advertising.
• Never use any unfair means to gain profit .
• Always provide them true information regarding
product
• They need to ensure that their should not be any
adverse impact if our products over the health of the
customers
• They should not sell that kind of product that is not
acceptable for the society even it is legal like wine etc.
• Provide better service after sell .
• They need to understand customers first and profit
next.
By following the above ethical behaviour a business can earn the
trust if it’s customers , investors and it’s employees.