Question

The scenario for this assessment is a multi-specialty hospital system, the Royal Rundle Hospital (RRH), that provides a broad range of services to the community which include surgical, maternity, obstetric care, dialysis, emergency, mental health, aged and palliative care, allied health services and a 24-hour emergency department. The RRH has been serving in the region for over 50 years and has been using paper-based forms and documents to store and manage all the data with some use of spreadsheets that started not so long ago. Now that the management of RRH wants to take the advantages of Information Technology to maintain and manage the records of the various aspects of the hospital system more efficiently, they have put out a Request for Proposals (RFP) for appropriately qualified consultants to undertake a body of work that would help to scope the data requirements for such a system. With your success in your Torrens University Australia degree so far, and other similar projects that have garnered you some sustained success in the eyes of the profession and community, you have been shortlisted among no less than 10 other consultancies. There are expectations from them, then, as to the standard of report you will produce. The management of the RRH has provided you with an overview and description of the hospital system as below Overview: The Royal Rundle Hospital (RRH) is a multi-specialty hospital that includes a number of departments, rooms, doctors, nurses, compounders, and other staff working in the hospital. Patients having different kinds of ailments come to the hospital and get checkup done from the relevant doctors. If required they are admitted in the hospital and discharged after treatment. The hospital maintains the records of various departments, rooms, and doctors in the hospital besides the most important records of the regular patients, patients admitted in the hospital, the checkup of patients done by the doctors, the patients that have been operated, and patients discharged from the hospital. Description: In RRH, there are many departments like Orthopedic, Pathology, Emergency, Dental, Gynecology, Anesthetics, I.C.U., Blood Bank, Operation Theater, Laboratory, M.R.I., Neurology, Cardiology, Cancer Department, Corpse, etc. There is an OPD where patients come and get a card (that is, entry card of the patient) for check up from the relevant doctor. After making entry in the card, they go to the relevant doctor’s room and the doctor checks up their ailments. According to the ailments, the doctor either prescribes medicine or admits the patient in the relevant department. The patient may choose either private or general room according to his/her need. But before getting admission in the hospital, the patient has to fulfill certain formalities of the hospital like room charges, etc. After the treatment is completed, the doctor discharges the patient. Before discharging from the hospital, the patient again has to complete certain formalities of the hospital like balance charges, test charges, operation charges (if any), blood charges, doctors’ charges, etc. Next, the management talks about the doctors of the hospital. There are two types of the doctors in the hospital, namely, regular doctors and call-on doctors. Regular doctors are those doctors who come to the hospital daily. Call-on doctors are those doctors who are called by the hospital if the relevant regular doctor is not available.

TASK:- System Vision Document

Answer 1

Here is the solution. Please do upvote thank you.

The Royal Rundle Hospital (RRH) provides health services and a 24-hour emergency department. The RRH has been serving in the region for over 50 years.
This Hospital is weak in Administration. In this, I will suggest some steps for RRH for better Administration.
1. Don't use paper-based forms and documents to store and manage all the data with some use of spreadsheets
2. Better use computer systems for storing the daily data of patients and working of doctors, nurses and staff.
3. Maintain a Good Security for the computer systems i.e, systems cannot be hacked.
4. Always keep track with a login machine that doctors and staff are working correctly in their shift timings or not (Keep Tracking).
5. Use Digital Marketing like Facebook, Youtube, Instagram, By using this we can show that our hospital is so great in our area.
6. Make A great website for our hospital and mark our hospital location to "Google" or "Google maps"
7. Always maintain a good staff and maintain 24x7 Hospital timings.
8. For new patients, who are admiting to our hospital. give low rate bill, (say to new patient that its a first time, so some discount is available) and after that show the hospital plans (weekly plan, Monthly plan, Yearly Plan). so the first patient will satisfy and they will suggest our hospital to others.
9. Keep updating the medical Stuff (update from old version things to new version things)
10. Call on doctors and normal doctors should be consider the same and send the salary to our staff within time