Question

In: Operations Management

As Director of your department, keeping up with technology is essential in your job and your...

As Director of your department, keeping up with technology is essential in your job and your department could really benefit from a new tool to make communication more effective. However this is something that you had not anticipated the need or planned for in your budget. •Research some new technologies and choose one that you would like to implement in your department to improve communication. Write a memo to your supervisor requesting the technology. Cite your source(s) and make up any details you need. Focus on quality of writing as opposed to length and use the rubric as a guide. please something original!

Solutions

Expert Solution

New technologies are really required foe team based department so that employees can work together effectively.In this age of telecommuting,an internet solution results in a more flexible workplace and ensure all the employees are

working towards the same goals.

There are some new technologies to improve communication in your department ,they are :

1.Internet /social internet :Internet is mainly used for internal communication and collaboration.Modern internets are often built using content managemeement system. Internet can help to you and your employees to stay up to date with any company announcement or news.

2. Chata and private messanging : It is an effective form of communication for busy employees and manager.Instant messaging makes updates on projects and general team discussion much easier.

3.Forum discussions : A discussion forum can bring together management and employees and allow for an open discussion on any topic.Discussion forums will alsi facilitate knoeledge and sharing.This will enable forum information to be discovered by people who need it, when they nee.

4.Tracking and case software : Aan online help desk with a case tracking system enables employees and customers to submit case.A case tracking system g]helps centralise customer suppoprt quries.Customer support call center create ,update and resolve reported customer issues.

5.Internal blog :The internal blog is the place where employees can share knowledge about a certain topic or area of the depatrment.It connects employees across the deprtment.It keeps the staff up to date on important informations and company issues.

I would like to emplement Forum discussion to improve communication because this is the most effective way for both team members and director to express their opinions and views face to face .Also they can solve their quries directly.They can make stretegies and business polanes effectively.

Sample memo resquting to implement the technology

Date

Mr.Mudit Sharma

Supervisor,S.R.Enterprises.

Mumbai

I am connecting you today to request emplimentation of new communication technologies in your department to make communication more effective.Modern e technologies are needed to be emplement for effective and beneficial results.It will also help to make a trustful and traspirant relation between employees and the director.Forum discussion is the most effective I thik.It is much better way for communication.

Thank you.

Regards

abc


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