Question

In: Operations Management

Individual Assignment #4: We have covered a great deal of ground and information between the last...

Individual Assignment #4: We have covered a great deal of ground and information between the last assignment and this assignment. I would like you to focus your time on two on the most forgotten areas of training and development. Those two areas include analysis and evaluation.

1. Define the term needs analysis and evaluation

2.Describe the components of a needs analysis

3.Explain how you would conduct a needs analysis at BP Amoco

4.Describe the levels of evaluation and which ones you would apply at BP Amoco

5.List and discuss the various designs that are possible for evaluation

Solutions

Expert Solution

1. Need analysis is a tool for designing a curriculum.Need analysis and evaluation helps us to ensure that learning in an organization is focussed in the right area and on right people. The purpose of this exercise to make sure to establish key learning outcomes and requirements in the design and delivery of a course. The need analysis seeks to match the proposed techniques and materials to match these needs and thus figure out that whether the design is befitting to the intended goals.

2. The components of a needs analysis are as follows--

1.Organizational goals.

2.Organizational resources.

3.Organizational climate.

4.Environmental constraints.

3. Conduct of a needs analysis at BP Amoco- By the following ways, needs analysis could be conducted--

A.To determine the desired business outcomes

B.To link desired business outcomes with employee behavior

C.To identify trainable competencies

D. To evaluate competencies

E.To determine performance gaps

F. To prioritize training needs

G.To determine how to train

H.To conduct a cost-benefit analysis

I.To plan for training evaluation.

4. The following four levels of evaluation are there---

A. Reaction

B.Learning

C.Behavior and

D.Results.

I will like to apply the 2 evaluation levels out of four i.e Reactions and Behavior primarily at BP Amoco.

5.Various Designs that are possible for evaluation are----

Programmes theory of change and logic model

The  primary purpose of the evaluation and key research questions

Resources available for the evaluation

Funder's evaluation requirements.


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