In: Operations Management
Some citizens complained to city council members that there should be equal protection under the law against the occurrence of crimes. The citizens argued that this equal protection should be interpreted as indicating that high-crime areas should have more police protection than lower crime areas. Therefore, police patrols and other methods for preventing crime (such as street lighting or cleaning up abandoned areas and buildings) should be used proportionately to crime occurrence.
The city has been broken down into 20 geographic areas, each containing 60,000 residences. The 1,000 sampled from each area showed the following incidence of crime during the past month:
Area |
Number of Crimes |
Sample Size |
1 |
14 |
1000 |
2 |
3 |
1000 |
3 |
19 |
1000 |
4 |
18 |
1000 |
5 |
14 |
1000 |
6 |
28 |
1000 |
7 |
10 |
1000 |
8 |
18 |
1000 |
9 |
12 |
1000 |
10 |
3 |
1000 |
11 |
20 |
1000 |
12 |
15 |
1000 |
13 |
12 |
1000 |
14 |
14 |
1000 |
15 |
10 |
1000 |
16 |
30 |
1000 |
17 |
4 |
1000 |
18 |
20 |
1000 |
19 |
6 |
1000 |
20 |
30 |
1000 |
Answer a:
Based on the data provided, the most appropriate control chart that should be prepared is “p-chart”.
Area |
Number of Crimes |
Sample Size |
p = Number of crimes/Sample Size |
1 |
14 |
1000 |
0.014 |
2 |
3 |
1000 |
0.003 |
3 |
19 |
1000 |
0.019 |
4 |
18 |
1000 |
0.018 |
5 |
14 |
1000 |
0.014 |
6 |
28 |
1000 |
0.028 |
7 |
10 |
1000 |
0.010 |
8 |
18 |
1000 |
0.018 |
9 |
12 |
1000 |
0.012 |
10 |
3 |
1000 |
0.003 |
11 |
20 |
1000 |
0.020 |
12 |
15 |
1000 |
0.015 |
13 |
12 |
1000 |
0.012 |
14 |
14 |
1000 |
0.014 |
15 |
10 |
1000 |
0.010 |
16 |
30 |
1000 |
0.030 |
17 |
4 |
1000 |
0.004 |
18 |
20 |
1000 |
0.020 |
19 |
6 |
1000 |
0.006 |
20 |
30 |
1000 |
0.030 |
Average of all 20 observations (p bar) |
0.015 |
p = proportion of the defects in the sample
p bar = mean or average of the proportions
Sample size (n) = 1000
p bar = Center Line (CL) = 0.0150
z = no. of standard deviation from process average = 2.58 (for 99% confidence level)
Standard Deviation (σ) = √[p bar * (1- p bar)]/n
σ = 0.0038438
UCL= p bar+zσ = 0.0249
LCL= max(0,(p bar-zσ)) = 0.0051
Populate the data:
Plot the p-chart:
reallocation of crime protection effort for this city.
Answer (part 2):
The areas 2, 10 and 17 have crime which is less than the LCL which means that the crime rate is significantly less in these areas, so the police force and its efforts can be reduced and few force members can be moved to other critical areas. Area 19 is close to LCL so it can be relaxed to a certain extent.
Areas 6, 16 and 20 have their values breaching the UCL, indicating the level of crime is significantly high in these areas an extra police force should be mobilized from less critical areas (2, 10, 17 and 19) so that the effort can be done in controlling the crime situation in these areas.