Question

I would like to get som survey question for dry cleaning service , I want to attract new people who live in the area like new homewoners.

Answer 1

The survey can include the following questions.

1.How often do you avail dry clean services?

a. weekly      b. twice in a month       c. Monthly      d. special occasions    e. none of these

2. What are the factors you consider as most important while choosing a dry cleaning service provider?

a. quality   b. presentation      c. same day service    d. cost           e. all of these

3. How do you pay for the service?

a. credit card b. cash     c. check     d. debit card   e. other

4. What time do you prefer the delivery of garments?

a. Morning   b. Afternoon    c. Evening     d. Exact time committed   e. No preferred time

5. What is your age group?

a. Below 20 b. 20 - 35    c. 35 – 50 d. 50- 60 e. Above 60

6. What is your gender?

a. Male    b. Female   c. other   d. Do not want to disclose

7. Have you ever availed our services?

a. yes    b. No

8. If yes;

i. How did you come to know about our service?

a. Neighbours b Relatives c. Newspapers d. Other media e. None of these

ii. Are you satisfied with the quality of our service?

a. yes          b. No        

iii. Are you satisfied with the cost of our service?

a. Yes          b. No

iv. Are you satisfied with the speed of our service?

a. Yes         b. No

9. If No;

i. Would you like to try our dry cleaning services?

a. Yes         b. No

ii. What are your expectations about our service?

a.Excellent quality of service b. Friendly staff   c. Less cost    d. Faster service   e. All of these

10. What are your suggestions for improving our service?