Question

In: Economics

2. The employees at Acme Toilets Ltd are not working as hard as Jill, their supervisor,...

2. The employees at Acme Toilets Ltd are not working as hard as Jill, their supervisor, would like. The salespeople are not meeting their sales quotas, and Jill cannot seem to motivate them to try harder. Jill has been studying expectancy theory and has decided to try to put it into practice. Do you think this will work?why?200 word

Solutions

Expert Solution

Expectancy theory of motivation put forward by Victor Vroom is based upon three components such as, valence, expectancy and instrumentality. "Vroom suggests that an employee's beliefs about Expectancy, Instrumentality, and Valence interact psychologically to create a motivational force such that the employee acts in ways that bring pleasure and avoid pain". Such that the desired outcome is achieved. The theory thus suggests that though employees have different goals, they can be motivated to achieve the desired outcome, provided

  • they believe there is a positive correlation between the employees efforts and their performance.
  • favorable performance would results in desired rewards.
  • their reward will satisfy an important need.
  • the desire to satisfy the need is so strong that makes him put his effort.

Valence refers to the emotional feelings a person has towards outcomes.

Expectancy is the belief of one's capability of doing the task. This would be differ from one person to another, like, confidence.

Instrumentality is the perception of employees that the assured reward is actually given to them.

To summarize the Expectancy theory, Expectancy + Valence + Instrumentality = Motivation.

In the above mentioned instance, Jill, the supervisor can definitely increase the outcome of the employees of Acme Toilets Ltd, through motivation. By applying the Expectancy theory into practice, Jill can achieve the desired targets, for sure. Because this theory is an proved success one. That the motivation will make the employees work more with desired rewards.


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