Question

1. Case STUDY on POM.

Instructions: Try to read these cases and be able to answer the questions at the end of the narratives:

CASE ONE:    Myra owned a BIG commercial insurance brokerage focusing on clients with about 500 employees. Myra was the lead salesperson for her firm, with a support staff to back her up. Recognizing that anything that helped give her more sales time would help her company grow, MYRA instituted "Project SUCCESS i", a dedicated company-wide effort to incrementally replace her from all renewal processes (one of the core functions of her firm and one that sucked up months of her time).

MYRA knew that in order to do this she would need to refine her company's core renewal systems so that her team, working with the company systems, didn't miss anything.

How would you redesign and upgrade “PROJECT SUCCESS” internal company systems of Myra’s company?

Case 2:   How do you BUILD USER EXPERIENCE.

Scenario: Many companies begin the USER process a lot later than they should. For example, Whether you are creating a website, mobile app, landing page, or other product, testing can happen at any stage of the design cycle.

Answer 1

Case One

According to the scenario, the company has to upgrade and redesign the project's success for the internal company system. This has been defined as an overall project that meets its goals, timelines, or objectives under a well-balanced budget, techniques, and other factors under schedule. The efficiency is directly related to how the project manages its limited resources to meet the short term or long term goals while building good relationships with internal and external stakeholders. In the scenario, the Myra Company has to deal with the relevant redesign strategies to balance and maintain the internal company systems.

A fully dedicated company-wide effort to incrementally replace these from all renewal processes. The project success criteria completely refer to measurable terms of what should be the final outcome of the project and that too is acceptable to the end-user, final customer, and the other stakeholders. In other words, the project success factors consist of operations, activities, or elements that are required to refine the renewal systems. The process at this point that the company has to turn to the strategic-renewal process for the redesign and strategizing the tally every operation for the benefits. These factors will help to achieve better sales, production, marketing, enterprise resource planning, and management information systems. The success of the project itself, as defined by time, efforts, cost, and performance subcomponents, and client success elements, as calculated by the use, satisfaction, efficiency, and effectiveness of the project or internal system management in benefiting the resources.

Case Two

The user experience is the core of the company and the connection model between the company and the customer. The timely delivery and connection by creating an organization website, mobile application, landing pages, or other product or services, and keep on testing procedures can happen at any stage of the design cycle. The user experience refers to an individual or customer’s thoughts, emotions, and attitudes about using a particular set of products or engagement towards a service, or related system. It also includes the practical, effective, experiential, meaningful, and valuable aspects of human-computer connection and product ownership of the company.

Below, there are a few stages were to increase the user experience of a company:

(a) Understand the scenario before the launch. Design a pattern to solve a problem.

(b) Research the case. Research is the crucial key step to design the user experience.

(c) Sketch the layouts. This stage involves the user interface (UI) definition of the required feature.

(d) Design is structure. Contain the finalized layout and management of the required interface, and graphics.

(e) Implement the final product or user interface.

(f) Evaluate the user experience along with the product execution.

The timely execution and implementation of user experience is the crucial bridge to build a strong connection between the organization and the users in the digital space as well as the different stages of the design cycles. The customer experience and product connection at every stage has to go hand in hand with the business model.