In: Operations Management
Design specifications require that a key dimension on a product measure 102 ± 15 units. A process being considered for producing this product has a standard deviation of eight units.
a. What can you say (quantitatively) regarding the process capability? Assume that the process is centered with respect to specifications. (Round your answer to 4 decimal places.)
Process capability index
b. Suppose the process average shifts to 94. Calculate the new process capability. (Round your answer to 4 decimal places.)
New process capability index
c. What is the probability of defective output after the process shift? (Use Excel's NORM.S.DIST() function to find the correct probability. Round "z" values to 2 decimal places. Round probabilities to 4 decimal places (0.####).)
Probability of defective output
Answer A:-UTL= 102 +15=117 units
LTL = 102 -15 = 87 units
Process capability index = Min [(UTL- X bar )/3*Std Deviation , (X bar -LTL )/3* Std Deviation
Process capability index =Min[(117 -102)/3*8 ,(102-87)/3*8]
Process capability index =Min[0.625 ,0.625]
Process capability index =0.625
Answer B:- If the process average shifts to 94 then
Process capability index = Min [(UTL- X bar )/3*Std Deviation , (X bar -LTL )/3* Std Deviation
Process capability index =Min[(117 -94)/3*8 ,(94-87)/3*8]
Process capability index =Min[0.958 ,0.292]
Process capability index =0.292
Answer C:- Let us assume the normal distribution,
The left tail [prob (x<87)]
Z=(87-94)/8=-0.875
For z= -0.875, probability is 0.190787
The right tail [prob (x>117)] = 1-[prob (x<117)]
Z=(117-94)/8 =2.875
For z= 2.875, probability is 0.00202
Thus total probability = 0.190787+0.00202
Probability of defective output = 0.192807