Question

In: Operations Management

Write cause and effect for: E-hailing services have become a trend in today’s technological era. The...

Write cause and effect for:

E-hailing services have become a trend in today’s technological era. The number of e-hailing apps is also rapidly growing across the globe. What are the causes of the use of e-hailing apps and what are the effects it has on its customers?

Also use either one of these referred works

1. With the ease of using smartphone application for taxi booking systems, it will help to elevate the rate of occupancy for public transportation

OR

2. Most transaction are paid online with no need for hard cash and hence driver needs not worry not being paid and or being easy target for robbers

Solutions

Expert Solution

There are various e- hailing apps such as Uber, Ola, secure taxi grab taxi, and much more. There are various causes of using this app, such as a consumer having to face many problems like Surge pricing, which is a major annoyance for most customers. It involves raising or lowering prices depending on the supply and demand. also in case of the driver does not want to to go on other location then they can cancel the trip which may cause the problem to the customers also there is safety concern which is affected by increasing supply of drivers.

The effects it has on its customers are both positive and negative, like it may cause convenience to the Employees as it may half the waiting time, and also it provides the facility of cashless, which helps consumers. Sometimes, they can get some competitive advantage that is less than the traditional taxis or car services, but sometimes they even get much higher prices. By providing them better opportunities at competitive prices and readily available at any location just by one click on your phone, it changes its consumers' lives.


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