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In: Operations Management

What is the importance of workforce diversity? Research and discuss an organization that you feel exemplifies...

What is the importance of workforce diversity? Research and discuss an organization that you feel exemplifies ideal diversity in the workforce.

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Expert Solution

Importance of workforce diversity is that it not only helps organization, get enrichment of its organizational culture  with different values and ethos, belonging to different religion, ethnicity and other dimensions of diversity, but also it brings different innovative ideas to the organization that become the basis of growth of the organization. Besides, organizations develop a hugely positive reputation, goodwill and employer branding to attract top talents. It boosts the organization in the market and local acceptability also increases. It shows the importance of workforce diversity.

The organization, that is felt to exemplify the diversity in its workforce is  taken as Google for research and discussion.  It is the secondary research that shows that Google regularly analyses its job ads, interview questions and test that is truly based on competency and attract talents from diverse sources. For example, the company found that if eligibility conditions in the job ads are more than 54 words, then Women candidates decide against making application. It caused the company to shorten its job ads and other details so that more women candidates applied for the jobs and got selected. Besides, the presence in more than 60 countries and 150 cities, it is the organization that boasts workforce with diversity in the form of culture, origin, ethnicity, sex and LGBT profile in the world.

The efforts made by the organization are vindicated by the highest growth in tech and non-tech hiring of the black candidates in the last year. Besides, interns opportunities are accepted by candidates who were black, Asians and Latin background. It shows the community participation and diversity by attracting talents of different social and ethnic background.

Besides, the organization conducts training program for its employees that enriches the significance of diversity and it becomes the part of leadership that is being developed in the organization. So, it is not only hiring of employees, but also taking diversity as a holistic approach and spreading the diversity drive in different countries of presence. It has created network effect also and other organizations have started doing the same. Even the organization shows its concerns with the people if the government takes action against people of different country background. It makes this organization to exemplify workforce diversity.



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