Question

In: Operations Management

Based on the following, Please answer the following, Thanks! Imagine you are a human resources professional...

Based on the following, Please answer the following, Thanks!

Imagine you are a human resources professional working at a prominent global company. There have been recent concerns regarding how the organization has been conducting business in the global market, and it has tasked you with identifying problems and recommending solutions. You will analyze information from the case study Nimble Storage: Scaling Talent Strategy Amidst Hyper-Growth for how the organization’s business practices have aligned with more geocentric perspectives, identifying potential gaps in its current practices. You will then make a series of recommendations directed to leadership for addressing identified gaps and ensuring a successful transition regarding your proposed changes.

Introduction:

The Nimble Storage is a hybrid growing data storage System Company situated in Silicon Valley. The CEO of the company is Suresh Vasudevan, and the Vice President of the HR department is Paul Whitney. The company's purpose of developing the hybrid system, which is used in flash memory (It is a storage memory that leads to rapid access to random data) and hard disk to increase the performance of the company at the competitive prices offered to the customers in order to give the efficient and the flash storage platform.

The case analyzes the past performance of the company and the talented hiring of the personnel by Whitney, where the founder and CEO of the company plan to transfer the storage world into the hybrid storage system and wanted to achieve the goal to make a billion dollar company within three years. For this purpose, Suresh Vasudevan aimed to focus on both short term and long term key people initiative to measure the results. The company decided to launch the new leadership program named "LEAD" for the sustainable future growth of the company and also effects on the people initiatives to go forward in future.

The objective of the case is to make quantitative and qualitative analysis by identifying the issues, providing solutions to the problems, and providing an alternative for the growth and evaluating and choosing the best alternative and provide an implementation plan.

Define the issues/Problem statement:

The company has finished its second full fiscal year of storage on January 31, 2013, which provided the great opportunity for reproducing its core values, reviewed the success over the last years and also the strong personnel who made it possible. The company always aims to deliver the world’s most efficient way of data storage by target the broad range of enterprise applications with the goal of optimizing in many factors such as performance efficiency, capacity efficiency, data protection and dramatic simplicity.

Problems/Issues and its solutions:

In order to stabilize the performance, the company faced many potential problems and issues in producing the product and also HR-related issues faced by Whitney.

The first problem was related to the health of the customers' network that led to the unusual high temperature in the data center. The company is now organizing the data center in order to convince the customers to the belief that will help to solve the range of problems in one single platform.

The second problem was the business team was not effective due to lack of motivation and employee turnover, it as one of the biggest challenge that company was facing in last nine months. So, the business wanted to improve its values by making the business by conducting two ways process with the two-sided as the same coin. It would result in the powerful feedback and result oriented of employees, which will result in employee retention and run the business with the order of framework and program perspective.

The company was facing the hiring issue as they wanted to maintain its culture and status quo, the company needed to change the paid time off/personal time off PTO policy in fifteen days, the company wanted to increase the length of services, and they tested the idea but not preferred by the company. Therefore, the employees wanted a favor, and the company made the PTO flexible and unlimited sick leaves and holidays for employee retention.

Suresh Vasudevan had talked about the cultural openness and transparency in sharing the information to the tons of people via any social website, such as Facebook and Google. The company estimates that the openness will be challenging to measure as the hidden information would be exposed publicly.

Questions;

D. Analyze the mission statement of the organization against the needs of a global organization. Are the annual goals and objectives appropriate for a global company? Does the organization appropriately present itself as a global company?

E. Illustrate the potential gains for the organization regarding its business practices if it adopts a more geocentric focus. Be sure to support your response with examples. What will be the benefit for the business of the organization should it adopt a more global approach?

F. Illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus. Be sure to support your response with examples.

Solutions

Expert Solution

Questions;

D. Analyze the mission statement of the organization against the needs of a global organization. Are the annual goals and objectives appropriate for a global company? Does the organization appropriately present itself as a global company?

Ans D. “Nimble is a leader in predictive flash storage solutions; they take advantage of flash, cloud and big data analytics to deliver data velocity to their customers. Their employees are committed to their vision and are passionate about the work they do”

The annual goal is to become a billion dollar company in three years by selling hybrid storage platform to efficiently store and use data, hire and retain right manpower without disturbing the culture of the organization.

The three major problems are:

  • Health of customers network
  • Employee retention
  • Employee motivation

Employee Retention and motivation are taken care of by multiple measures by launching a LEAD leadership program to achieve a sustainable future growth of the company and encourages people to move forward in the future. They have also made PTO flexible and have allowed unlimited sick leaves and holidays for employee retention and motivation.

Customer network and storage issues are resolved by predictive flash hybrid platform. The hybrid storage system makes organizations more competitive by using flash memory which gives rapid access to random data and hard disk to increase the performance of the company by giving efficient and flash storage.

The company is trying present itself as a global organization by introducing openness and transparency but is still limited by its conservative culture in hiring and fear of their information being exposed.

E. Illustrate the potential gains for the organization regarding its business practices if it adopts a more geocentric focus. Be sure to support your response with examples. What will be the benefit of the business of the organization should it adopt a more global approach?

“Geocentric focus is when the company focuses on global advantages, global communication, and global hiring off manpower based on their skill sets rather than country of origin.”

Nimble wants to transfer the world storage to the hybrid storage system and wanted to achieve the goal to become a billion dollar company within 3 years. The hybrid storage system makes organizations more competitive by using flash memory which gives rapid access to random data and hard disk to increase the performance of the company by giving efficient and flash storage platforms. The target is to focus on a broad range of enterprise applications with the goal to optimize in many areas as follows:

  • Performance efficiency
  • Capacity efficiency
  • Data protection
  • Dramatic simplicity

The geocentric approach to business will give the following advantages:

  • Putting the best people with best skills suited for the profile irrespective if they are based out of Taiwan or California
  • Improve the global image of the organization
  • Give access to more qualified and suitable manpower
  • Flexibility to manage customers across different time zones as if we have clients in Asia we can have customer service employees based out of remote locations in Asia.

F. Illustrate the potential gains for the organization regarding its employee collaboration if it adopts a more geocentric focus. Be sure to support your response with examples.

The geocentric approach means a global approach and a global advantage to the business. The company can have the following advantages:

  1. Best skilled and suitable resources across the globe
  2. The benefit of cross cultural thinking and exposure and can target customers across the globe
  3. Address customer requirement in their time zone
  4. Customers might feel more comfortable with customer service executives from the same region
  5. The ideas generated will be global and can address many regional problems.

To sum it up a global or geocentric approach will be useful to get a flexible, multicultural and multi dimension vision to your business.

We can see examples of giants like Google and Facebook who have used geocentric approach to make success of their business.


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