Role playing exercise/Scenario- Mrs. Gretna, a 50-year-old legally blind patient, comes into the office to have...

Role playing exercise/Scenario-

Mrs. Gretna, a 50-year-old legally blind patient, comes into the office to have her back checked. She is complaining of lumbar pain. The physician has asked you to escort Mrs. Gretna to his office where he would like to obtain information before the clinical medical assistant escorts her into an examination room. Role-play the communication between the administrative medical assistant and the patient.

Directions: Write the complete dialog between the patient (the elderly female) and the administrative medical assistant in complete descriptive sentences in paragraph form using the concepts below. Factors to include in your scenario:

1. Approach the patient cheerfully and identify yourself by name.

2. Look directly at the patient, greet her by name and speak clearly in a normal tone and speed.

3. Inform the patient of others who are in the same room or area.

4. Let the patient know exactly what you will be doing.

5. Ask the patient if you could take her hand to show her the surroundings.

6. Escort the patient to the physician's office, look for obstacles along the way, and provide verbal cues.

7. Inform the patient of the location and tell her when you leave the room; knock before reentering, even if the door was left open.

8. Explain the sounds of unusual noises and office machines.

9. Use large-print material when available.

Solutions

Expert Solution

1.This is Dr. X working as a senior physician here . Please be comfortable first.
2.Hello gretna !!!please have a seat. This is 'name of the medical staff'. Please be comfortable first and then tell me about the issue you are facing currently.
3. Mrs gretna this is my team who are working with me and these are some patients who are waiting for their turn. No need to worry ,just sit relax and comfortable share your issues.
4. So we are going to start your non surgical trearment first which includes:
1. Spine cell repair
It will reduce the pain and also repair the damaged cells.
2. Digital spine analysis
For accurate diagnosis
3. Isolation treatment
For faster results
4. Recurrence managment
To prevent future back pain.

Nightingale answered 2 years ago

Next > < Previous

Related Solutions

Role playing exercise/Scenario- Pricilla Longfellow, a 30-year-old woman, comes into Dr. Fran Practon's office with her...

Role playing exercise/Scenario- Pricilla Longfellow, a 30-year-old woman, comes into Dr. Fran Practon's office with her mother. She is having an ingrown toenail looked at today to see if surgery is needed. She has experienced traumatic brain injury from an automobile accident that occurred when she was 18 years old. She has difficulty speaking and has a level of understanding somewhere between that of a 5- and a 7-year-old. You will be greeting her at the reception desk and collecting...

Scenario Case Study: Scenario 1: A 49-year-old patient with rheumatoid arthritis comes into the clinic with...

Scenario Case Study: Scenario 1: A 49-year-old patient with rheumatoid arthritis comes into the clinic with a chief complaint of a fever. Patient’s current medications include atorvastatin 40 mg at night, methotrexate 10 mg po every Friday morning and prednisone 5 mg po qam. He states that he has had a fever up to 101 degrees F for about a week and admits to chills and sweats. He says he has had more fatigue than usual and reports some chest...

Jackson is a 12-year-old patient with a diagnosis of moderate asthma. He comes into the office...

Jackson is a 12-year-old patient with a diagnosis of moderate asthma. He comes into the office stating he has had to increase usage of his rescue inhaler over the past week ever since the weather warmed up. He denies any fever or mucus production but does report a dry cough. The nurse checks his vital signs and even though his respirations are unlabored at the moment, his resting O2 saturation is 91%. Discussion 9.1 Clearly identify the etiology of asthma....

A 45-year-old female patient comes to the office with increasing menstrual irregularity and decreased flow with...

A 45-year-old female patient comes to the office with increasing menstrual irregularity and decreased flow with hot flushes, mood changes, and decreased vaginal lubrication with sexual activity fasting 1 year . Based on her gynecologic history, what could be the cause of her disruptive symptoms

A 22-year-old woman comes to the office due to worsening cough. The patient has been coughing...

A 22-year-old woman comes to the office due to worsening cough. The patient has been coughing every day for the past several months, but over the last 4 weeks, the cough has worsened, with increased amounts of thick sputum and shortness of breath. Streaks of blood have been present in the sputum on several occasions. The patient also has a history of chronic sinusitis and repeated hospitalizations for airway infections. She takes pancreatic enzyme supplements for chronic diarrhea. She does...

A 22-year-old woman comes to the office due to worsening cough. The patient has been coughing...

DAR, SBAR and Nursing Diagnosis scenario: Mrs. Simson is a 83-year-old patient. She has had Alzheimer’s...

DAR, SBAR and Nursing Diagnosis scenario: Mrs. Simson is a 83-year-old patient. She has had Alzheimer’s for 12 years and recently lost her husband. Her medical history includes diabetes, hypertension, osteoarthritis, and depression. She takes several medications for her conditions. Recently she has worsening agitation and insomnia. At her long-term care facility, she walks with a walker and standby assist. She was admitted to the hospital (room 508) this morning for dehydration and is being treated for UTI. She was...

A 34 year old female with HIV comes to the office due to the appearance of...

A 34 year old female with HIV comes to the office due to the appearance of multiple tender nodules on her lower extremities over the past several weeks. The patient tried to squeeze open the lesions, but this led to profuse bleeding with no expression of pus. She works at a pet store in Mississippi and has regular contact with a variety of animals. Skin examination findings are shown below. Biopsy of the lesions reveals large endothelial cells forming vascular...

CASE SCENARIO Mrs. Martha Davis is a 59 year old female is admitted at midnight with...

CASE SCENARIO Mrs. Martha Davis is a 59 year old female is admitted at midnight with a diagnosis of Chest Pain. She complains of a squeezing type pain across her chest and into her left jaw area. Vital signs are: Blood Pressure-200/110; Pulse-128 beats per minute; Respirations- 26 per minute; Temperature-99.8; Saturation of Oxygen-86% on room air; pain level 9/10. During your initial assessment she is rubbing her mid-chest, grimacing and is diaphoretic. The pain has been occurring intermittently throughout...

The Patient with an Esophageal Problem The 53-year-old man comes to the clinic for an appointment...

The Patient with an Esophageal Problem The 53-year-old man comes to the clinic for an appointment stating that he is experiencing heartburn, chest pain, and frequent belching. He describes the pain as a substernal burning sensation that tends to move up and down the chest in a wavelike fashion. He reports that the symptoms are impacting his ability to concentrate at work and to sleep through the night, even though he sleeps with his head elevated at least 6 inches....

Subjects