15 ways to boost your customers loyalty?

Expert Solution

15 ways to boost your customers loyalty -

1. Providing extra incentives for benefits to customers such as gift vouchers, free recharges etc.

2. Asking for customer feedback and acting on it honestly.

3. Excellent after sales service.

4. Listening to customer grievances carefully and taking immediate action on it.

5. Informing customers regarding launch of new product or service via mails, or on other social media platforms.

6. Appointing competent sales staff and monitoring their work and behaviour.

7. Engaging and following transparency in dealing with customers.

8. Maintaining healthy communication with customers on various occasions like sending new year wishes via mail.

9. Thanking customers for they trusted to deal.

10. Mentioning and crediting customer's contribution in business success on various events.

11. Not engaging in any unethical and illegal business practices, thereby having clean record.

12. Not compromising with quality.

13. To maintain caring attitude like having home delivery services also.

14. Offering discounts to regular customers.

15. Maintaining technical issues to avoid any network and other technological issues.

ekkarill92 answered 2 years ago

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