Question

In: Operations Management

For a telephone survey, a marketing research group needs to contact at least 100 national private...

For a telephone survey, a marketing research group needs to contact at least 100 national private companies, 85 international private companies, 60 national public companies, and 30 international public companies. It costs $1.5 to make a daytime call and (because of higher labor costs) $2.5 to make an evening call. The following Table lists the results. Based on the results of a LP model, what is the most efficient way of completing the survey?

Company

Percent of

Percent of

Responding

Daytime Calls

Evening Calls

national private companies

10

30

international private companies

20

30

national public companies

40

20

international private companies

20

15

none 10 5

Solutions

Expert Solution

Let the total no. of daytime calls be “x” and total no. of evening calls be “y”. These are the decision variables.

Objective function = Total cost = 1.5x+2.5y. This has to be minimized.

Constraints:

(1) 0.1x+0.3y>=100 (at least 100 national private companies)

(2) 0.2x+0.3y>=85 (85 international private companies)

(3) 0.4x+0.2y>=60 (60 national public companies)

(4) 0.2x+0.15y>=30 (30 international public companies)

(5) x,y>=0 (non negativity).

(6) x,y = integers (as no. of calls cannot be negative)

Solving in excel, using the solver function, we get:

Total no. of daytime calls 1.00
Total no. of evening calls 333.00
Formula
Objective function 834.00 1.5x+2.5y
Constraints
1 100.00 >= 100.00 0.1x+0.3y>=100
2 100.10 >= 85.00 0.2x+0.3y>=85
3 67.00 >= 60.00 0.4x+0.2y>=60
4 50.15 >= 30.00 0.2x+0.15y>=30

Thus no. of daytime calls = 1 and no. of nighttime calls = 333.

Minimized cost = $834. All constraints are satisfied.


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