Wal-Mart promotes sustainable policies and has recently achieved
and planned the following initiatives:
- 20 MMT of supplier emission reduction through project
gigaton.
- They plan to reduce 50MMT emission reduction in China.
- Collaborating with their supply chain to reduce emission levels
promote electric charge stations and support wind and solar power
generation.
To spread the news about the sustainability policies to reach
the younger generation they can use the following measures:
- Use of brand advocates: The best advocates are
people who love your brand, this will increase brand image and
encourage word of mouth publicity. They can create brand advocates
in different cities and states who discuss their services, products
and talk good about them. They can start a two-way communication
and influence millions of consumers who are active on social media
and have followers. These brand advocates can be offered special
discounts and coffee treats by you. They are the best to start
discussion on your sustainable initiatives.
- Advantages: The youth who are almost always online will connect
with your brand immediately and you will start getting millions of
followers and responses immediately.
- Disadvantages: The youth and stories change very fast the
content will have to be carefully reviewed to avoid boredom and
creating a negative image. The storyline should be constant and
continuous.
- Cross-Channel campaigns: These campaigns
should be engaging, humorous and engage consumers across all social
media channels. It can be linked to a social media page and a link
can land on your website. The consumers should be involved with
engaging stories and additional emotional connect. The page should
be happening with innovative subjects and hashtags to make it
trendy and liked. It should focus on the sustainable policies
organized and planned by Wal-Mart.
- Advantages: The youth will take to commenting, sharing and
liking immediately, tagging will also start. Your policies will
become known and create a positive brand image instantly if the
storyline or initiatives are liked.
- Disadvantages: Again the youth need continuous flow of
information and the initiatives or their details need to be updated
almost 5 times in a week. The storyline and engaging of consumers
has to be constant process. The fear of spamming and negative
comments needs to be carefully addressed.
- Go live with your story: Your brand has its
own unique story; you can live stream it on many social media
sites. The youth like to be involved and know about such stories.
You can engage and inspire your customers. You can inform them
about your sustainable policies and create an image of a company
which takes CSR activities very seriously. The content should be
shareable and create memories.
- Advantages: Live streaming can give a instant information to
your consumers of your policies. The live streaming and the
storyline connect with the youth instantly.
- Disadvantages: There could be spamming and abuse which has to
be immediately reviewed. The negative feedback and comments have to
be frequently reviewed or suitably handled. The cases of
cyberbullying and hacking have to be taken care regularly.
The above strategies build a storyline around the brand Wal-Mart
and add value to its image with an informal discussion, chatting,
engaging and updating consumers on their positive sustainable
policies. The initiatives taken by the brand will be brought to
their notice without making it sound like news or an article. It
will also encourage feedback and generate information on future
initiatives planned.