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In: Operations Management

Question 1: (25 marks) 250 words Natalie is a human resources manager at a large legal...

Question 1: 250 words

  1. Natalie is a human resources manager at a large legal services company. She must decide how many new employees her company will need to fill vacant positions in the near future. In this scenario, what type of activity is Natalie is engaging in.
  2. Define human relations and explain its role in business.

How do managers motivate employees during economic fluctuation? (10 marks )

Solutions

Expert Solution

1) In this situation, Natalie is working on human resource planning ( HRP) function. In this, HR managers will have to analyze the current staffs availability of the organization and on the basis of that forecast for future work force will be done.

2) Human relations is an important concept for managing people at workplace with dignity and humanity. This concept was popularized by Professor , Elton Mayo through his famous experiments of Hawthorn's  plant.

In business, organizations can not run smoothly when its employees will not be motivated and satisfied with work related policies. Hence , it expected that good companies practice a mutual decision making along with key stakeholders of internal business environment.

Employees welfare schemes and work recognition might bring happiness at workplace . Employees might work with great motivation if human relations strategies will be adopted by HR professionals .

3) Employees may get demotivation when sales figures will be start decline and greater economic slowdowns may be observed at workplace. Managers role in motivating employees will be crucial one as they have personal capabilities and capacity through which they can offer cooperative support from the organization side. Some of the steps are :

1) Identifying major reasons for discomfort and demotivation to employees.

2) Employees should be given positive messages immediately that their concerns will be resolved by HR department .

3) Each employees should be encouraged to provide their grievances and suggestions for new benefits to be delivered to them.

4) A meeting with employee's representatives may be asked so that major concerns related to growth and employment policies can be resolved.

5) Each employees must be given benefits as per their achievements. It will be include both monetary and work recognition related.


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