In: Operations Management
Read the Following Case Scenario:
A recent survey was taken among employees at Biotech Health and Life Products (Biotech). The results were alarming, as it appeared the leadership has been less effective than in the past. Some of the common complaints seemed to focus on the lack of vision, a breakdown in communication and a lack of connection with staff. You have read the results and as Vice President of Biotech, you completely agree with employees. Leadership is the cornerstone to success in any organization and to permit poor leadership can only spell trouble. It occurred to you that the place to start change was starring you in the face - the new management hires planned for production in Detroit and Anaheim. Mumbling to yourself “but what do I want them to look like?” you decide that you must write a memo to HR Director, Judy Janks to make sure the “right” description of a leader is asked for in the soon-to-be released job description. Scrambling around on the desk, you find the old job announcement so that you can make some changes. It reads, “Biotech is looking for experienced production managers who focus on keeping the production high and costs low. Manager must be able to motivate employees to keep production moving smoothly and efficiently. Must be someone who can handle a fast-paced environment, is driven and results-oriented. Goal oriented and policy adherence critical to succeed in the department.” Instructions: You will act as the Vice President of Biotech. Write a memorandum to the HR Director, Judy Janks that explains the need for a new job announcement for managers at Biotech. The memorandum will explain how the business environment has changed the view of the leader and defines the vision you have based on synthesizing the course material about leadership theory and definition of a leader in today’s business environment opposed to leaders hired in the past. In writing the memorandum, use the course material from week 1 and week 2 to support the reasoning and conclusions made. Answer the following:
Explain how the existing job announcement for new hires was effective in the past based on the theories and view of leadership through the 1990’s.
Explain why the leader of today would no longer fit the definition set out in the old announcement. Describe what a leader looks like today and what theories and leadership definition support this description. Memorandum Set Up Create a Word or Rich Text Format (RTF) document (no pdf files allowed) using 12-point font. A memo is left justified with no indentations of paragraphs. A memo is single-spaced with a double space between paragraphs to make the memo easy to read. In business, writing must be concise, easy to read and free of writing and grammatical errors. You are required to use in-text citations with an associated reference list. Use headings for each element. It is suggested that you set up the memo with all of the required headings and then fill in each section of the memo. Use a memo format: To: From: Date: Subject: Remember, you are sending this memo to the HR Director so this is a formal memo. Proof the memo carefully for typos, grammatical errors and ensure the memo conveys the points you are to address. Why? Because your work products is a reflection of who you are – it is your brand! A good brand can lead to future opportunities in an organization such as a promotion. Make sure the memo is audience appropriate, concise, coherent, readable, uses appropriate terminology, is professional, provides a factual tone (no opinion and no recommendations), and is visually appealing. Memorandum Requirements You are sending this memo to the HR Director, Judy Janks. Read the memo to ensure all required elements are present. You also need to use facts from the case scenario and course material to support the ideas and reasoning put forth. The language in the announcement has to be just right so that Biotech attracts the best candidates. Therefore, it is important to help Judy capture the essence of a leader at Biotech. Make suggestions about language that should appear in the job announcement that supports the definition and characteristics you derived for the leader of today. Provide an explanation so Judy knows why the specified language is important to convey the definition and characteristics of a leader; Make suggestions about language that would not be in the job announcement for this leader; Provide an explanation why the specific language should not be in the job announcement. Not just anything is acceptable so make sure to read the course material and make wise selections in creating this memo. The following items are required in writing the memo. Check off to ensure compliance to the following requirements. Use the grading rubric while completing the project to ensure all requirements are met that will lead to the highest possible grade. Third person writing is required. Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing). Contractions are not used in business writing, so do not use them. Students will not use direct quotation marks but will instead paraphrase. What this means is that you will put the ideas of an author or article into your own words rather than lifting directly from a source document. You may not use more than four consecutive words from a source document (including the case scenario) or change words in a passage as doing so would require direct quotation marks. Use a passage from a source document by putting into your own words (paraphrase) and attribute the passage to the source document. Changing words from a passage does not exclude the passage from having to have quotation marks. Use in-text citations and provide a reference list that contain a reference associated with each in-text citation.
Earlier the leadership used to be that of transactional in nature in the sense that the Leadership used to be corrective in approach. Did not involve much with the employee concerns, their interest etc. They in a way tend to shy away with responsibility. These factors led to the problems of having no communicative, interpersonal or other skills.
The leadership role has become more dynamic in nature. They are transforming the management system of the organization. Today, the leaders are having interpersonal skills, skills for impressive communication, inspiring many employees, making all effort to look after employee as well, apart from the organization business project, and establishing the reward for right and good work.
Apart from mentioning terms like experience, one who can motivate or result oriented in the job announcement. The terms like one who has vision, gives importance to employee concern and taking them into confidence, making believe that everyone is respected and creating a trust factor. Meeting and having guidance talks with employee individually. The job announcement shall include these values and have people who can take this thing forward shall be given opportunity to work with the organization.