Consumer behavior plays an important role in companies marketing
strategy:
- It acts as an input to the company’s marketing strategy to
understand customer needs and future demands.
- It helps understand gaps in the market and introduce new
products in the market.
- It helps understand company performance and customer perception
about the brand and organization.
Market segmentation is a marketing strategy in which a large
number of target market is divided into smaller groups of target
market with similar needs and then designing strategies to target
these smaller target groups.
Below are the three segmentation techniques:
- Demographic Segmentation: Dividing the target market into
smaller groups based on Age, Gender, income etc.
- Geographic Segmentation: Dividing the target market into
smaller groups based on geography. Example cold countries and hot
countries
- Behavioral Segmentation: Dividing the target market into
smaller groups based on behavior, usage and buying patterns.