Question

COVID-19 has greatly affected organizational performance across the world. Identify and briefly explain at least three ways each of how organizational Leadership and culture can be leveraged to enhance organizational performance in Ghana

Answer 1

Ans

Three ways in which organizational leadership and culture can be leveraged to enhance organziational performance are:

1. Leadership should apply strict safety norms across the workplace including factory and offices like:

The steps being taken in factory operation are:

• i) Entering of persons inside the factory after thermal checking at the entry. Any worker having higher temperature or showing symptoms of Covid-19 is not allowed inside the factory.
• ii)Layout of the equipment have been changed to ensure social distancing and the workers while working have to adhere to these social distancing norms.
• iii) Automation of factories to employ robots for regular functions like stacking of goods on racks in the warehouse, thermal screening of people at entry, movement of goods etc

2. Leadeship should emphasize on use of digital and video technology to replace physical presence in factories and field force for example:

• i) The sales team meeting now happens via video conferencing to avoid physical presence
• ii) Clients are encouraged to register their complaints online rather than visit branches
• iii) Clients are encouraged to use digital and online mediums for movement for banking operations
• iv) Audit functions are being automated via use of digital technology like CCTV cameras, RFID technology and other digital mediums.

3. Culture of safety should be enshrined in the workplace via:

• i) Workers have to wear gloves and masks at all times while inside the factory.
• ii) Sanitization of all equipment and products at regular intervals.