In: Operations Management
Utilitarianism is an ethical approach that enhances and improves happiness and well beings for the individuals who are affected by it. In the organization, utilitarianism is the ethical approach that helps the organization to produce the greatest goods for great numbers of people in society. It is the only approach that justifies the military force or war. The main limitation of this approach is that we cannot know that the consequences of our actions would be good or bad as we cannot predict the future. It focuses on beyond the scope of individual interest but thinks about the interests of others and it would have issues in accounting for values such as individual rights and justice.
As per this approach, we should act to maximize happiness always and this is strictly a requirement. Utilitarianism is the principle that suggests the right course of action in any situation and thinks about the greatest balance of benefits. But it does not care whether the benefits are produced by the lies, wrong actions, or manipulations.
Yes, implementing the Utilitarian approach may cause indirect discrimination in the organization where there is diversity in the workplace. As we have understood, utilitarianism focus on the benefits to the greatest people in the organization, and the organization needs to prepare policies and standards to provide benefits to a maximum employee in the organization. In such a situation, if the organization has employees that are not getting benefited due to other majority people are getting benefited, can create discrimination.